APAR status
Closed as program error.
Error description
The incremental backup of Office365 may fail when an OneDrive fo lder has been deleted. This issue would not happen if the OneDri ve folder is empty. Job for the account will be ended with faile d status and in the job log following messages: "One or more errors occurred. (One or more errors occurred.(Obje ct reference not set to an instance of an object.))"
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.5 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed IBM Spectrum Protect Plus level * * 10.1.5.2204 and 10.1.6. Note that this is subject to change * * at the discretion of IBM. * ****************************************************************
Problem conclusion
Incremental backup will fail when agent will try to update information about files that has been deleted from a directory. Also made changes to update metadata.
Temporary fix
Comments
APAR Information
APAR number
IT32536
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A15
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-04-13
Closed date
2020-07-08
Last modified date
2020-07-08
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
31 January 2024