IT32520: 'QUERY NODE' COULD SHOW A WRONG MAC ADDRESS IN THE CASE OF MULTIPLE NICS

APAR status

• Closed as program error.

Error description

• 'query node' could show a wrong MAC address in the case of
  multiple NICs.
  The problem is that the Spectrum Protect client incorrectly
  parses the output of the CIT scan tool.
  
  example:
  Assume a client has the NICs
  
  IP address/ MAC address of the NICs:
  
  NIC A: a.b.c.d   / aa:bb:cc:dd:ee:ff
  NIC B: e.f.g.h   / gg:hh:ii:jj:kk:mm
  
  
  "query node f=d" shows its result like below.
  
  nodename: AAAA
  ...
  TCP/IP address: a.b.c.d
  ...
  MAC address: gg:hh:ii:jj:kk:mm
  
  It is only a problem of displaying a wrong MAC address.
  
  
  Spectrum Protect Versions affected:
  IBM Spectrum Protect client 7.1 or higher on all platforms
  
  
  Additional Keywords:
  TS003387501; client; query node; MAC address
  
  Customer/L2 Diagnostics (If Applicable)
  None.
  
  Initial Impact:
  Low
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-archive client versions 7.1 and 8.1 running on all    *
  * platforms.                                                   *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in the Backup-Archive    *
  * Client version 8.1.11 on all platforms.                      *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• The code has been fixed so the client provides the MAC address
  corresponding to the used IP address.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• dsmc
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels