IBM Support

IT32455: SPECTRUM PROTECT UI CAN RUN SLOWLY OR HANG

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Error Description:
    
    When navigating through various screens, The Spectrum Protect
    Plus UI can freeze up. For example, this behavior has been seen
    when going from Job History to Running Jobs screens. The
    problem has been seen on the following browsers:
    Microsoft Edge 44.17763.831.0
    Firebox 68.4.1esr
    
    Spectrum Protect Plus versions Affected: 10.1.5
    
    Customer/L2 Diagnostics (If Applicable)   N/A
    
    Initial Impact:     LOW
    
    Additional Keywords:   Spp Appliance UI GUI Hang Hung Freeze
                                                 Unresponsive
    
    Local Fix:            N/A
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.5.                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available.  This problem is          *
    * currently projected to be fixed in IBM Spectrum Protect Plus *
    * levels 10.1.5.2204 and 10.1.6.  Note that this is subject to *
    * change at the discretion of IBM.                             *
    ****************************************************************
    

Problem conclusion

  • The Jobs and Operations screen has been enhanced to reduce the
    initial requests and eliminate unnecessary requests to the IBM
    Spectrum Protect Plus server.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT32455

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A15

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-05

  • Closed date

    2020-04-06

  • Last modified date

    2020-04-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • GUI
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024