IBM Support

IT32425: CANNOT CHANGE PASSWORDS LONGER THAN 28 CHARACTERS VIA THE MY ACCOUNT UI

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APAR status

  • Closed as program error.

Error description

  • When you create a user account, the fields to specify the
    password and confirm password have a length limit of 128
    characters in the UI.
    But when you login
    and go to "My Account", the fields for "old password", "new
    password" and "confirm new password" have a length limit of 28
    characters.
    
    
    Password change  fails with the following error:
    "Your Old
    Password was incorrect".
    

Local fix

  • B2BISFG-51768
    

Problem summary

  • Users Affected:
    All
    
    
    Problem Description:
    Cannot change passwords longer than 28 characters via the "My
    Account" UI
    When you create a user account, the fields to specify the
    password and confirm password have a length limit of 128
    characters in the UI.
    But when you login with that user account and go to "My
    Account", the fields for "old password", "new password" and
    "confirm new password" have a length limit of 28 characters.
    The password change fails with the following error:
    "Your Old Password was incorrect".
    
    Platforms Affected:
    All Platforms
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    Password related fields in the UI have the same 128
    characters length.
    
    Delivered in:
    6000302
    6010000
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT32425

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    603

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-02

  • Closed date

    2020-05-06

  • Last modified date

    2020-09-19

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Line of Business":{"code":"LOB02","label":"AI Applications"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"603"}]

Document Information

Modified date:
21 September 2020