IBM Support

IT32312: REGISTERING WINDOWS APPLICATION SERVER WITH NON ASCII CHARACTER PASSWORDS CAUSES FAILURES

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Registering a Windows Application server with a password that
    contains non ASCII characters causes test and
    configure/inventory failures with message "Failed to start
    Service"
    

Local fix

  • Use a password that does not contain non ASCII characters.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.3 and 10.1.4 and 10.1.5 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in 10.1.5.2153 and 10.1.6. Note that   *
    * this is subject to change at the discretion of IBM           *
    ****************************************************************
    

Problem conclusion

  • Made changes to accept all uni code characters in passwords.
    

Temporary fix

  • Use a password that have only ASCII characters.
    

Comments

APAR Information

  • APAR number

    IT32312

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A15

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-03-25

  • Closed date

    2020-03-26

  • Last modified date

    2020-03-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A15","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024