IT32251: MAINTENANCE JOB FAILS WITH ERROR "FAILED TO CLEANUP THE JOB"

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect Plus maintenance fails to cleanup jobs.
  The error message seen in the maintenance job refers to a
    null pointer as seen below:
  
    joblog:
      ERROR,...,,Failed to cleanup the job : name(vmware_<SLA>)
        reason(null).
  
     log.log (Virgo Log):
  
      ERROR asyncTaskExecutor-664 c.c.e.s.p.application.cal.
        maintenance.MaintenanceChunkExecutor 1583347128052
        Failed to cleanup the job : name(<SLA>) reason(null).
      INFO  asyncTaskExecutor-664 c.c.e.s.p.application.cal.
        maintenance.MaintenanceChunkExecutor 1583347128052
        Failed to cleanup the job : name(<SLA>) reason(null).
        java.lang.NullPointerException: null
          at com.syncsort.dp.xsb.serviceprovider.protection.
            common.ProtectionCleanupImpl.getStorageSnapshot
  IBM Spectrum Protect Plus Versions Affected:
    10.1.5 P1
  
  Initial Impact:
    Low
  Additional Keywords:
    TS003426114 MAINTENANCE NULL PTR
  

Local fix

•   NA
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.5                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed IBM Spectrum Protect Plus level        *
  * 10.1.5.2199 and 10.1.6. Note that this is subject to change  *
  * at the discretion of IBM.                                    *
  ****************************************************************
  

Problem conclusion

• Certain data conditions may cause the maintenance job to
  incorrectly report a failure to cleanup a job when job is
  checking for snapshot relationships is working correctly. This
  problem has been corrected with a code change.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels