IT32181: AFTER SERVER UPGRADE TO 8.1.9.100 "PROTECT STGPOOL" DOES NOT PROTECT ANY EXTENTS

8.1.10.000-IBM-SPOC-WindowsX64
8.1.10.000-IBM-SPOC-Linuxx86_64
8.1.10.000-IBM-SPOC-Linuxs390x
8.1.10.000-IBM-SPOC-LinuxPPC64le
8.1.10.000-IBM-SPOC-AIX
8.1.10.000-IBM-SPCMS-WindowsX64
8.1.10.000-IBM-SPCMS-WindowsI32
8.1.10.000-IBM-SPCMS-Linuxx86_64
8.1.10.000-IBM-SPSRV-WindowsX64
8.1.10.000-IBM-SPSRV-Linuxx86_64
8.1.10.000-IBM-SPSRV-Linuxs390x
8.1.10.000-IBM-SPSRV-Linuxppc64le
8.1.10.000-IBM-SPSRV-AIX
8.1.9.200-IBM-SPSRV-WindowsX64
8.1.9.200-IBM-SPSRV-Linuxx86_64
8.1.9.200-IBM-SPSRV-Linuxs390x
8.1.9.200-IBM-SPSRV-Linuxppc64le
8.1.9.200-IBM-SPSRV-AIX
IBM Spectrum Protect Server V8.1.9.X interim fix downloads
IBM Spectrum Protect Server V8.1 Fix Pack (V8.1.10) Downloads

APAR status

• Closed as program error.

Error description

• Following server upgrade to 8.1.9.100 "protect stgpool" does not
  protect
  any extents.  A "protect stgpool" with preview option will show
  there are extents to be protected.
  The "protect stgpool" process will complete successfully but no
  extents
  will be protected.  No errors are seen but the
  completion message
  states 'Extents protected: 0 of 0'
  will be noticed.
  
  Running "protect stgpool" with preview:
  
  ANR4981I The preview of protect storage
  pool on STGXXXX
  server SRVXXX to STGXXX on server
  SRVXXXis complete.
  Extents to be protected: 229944.
  Extents to be deleted:
  0. Amount to be protected: 232 GB.
  
  
  ANR0985I Process 204 for PROTECT
  STGPOOL - PREVIEW
  running in the BACKGROUND completed
  with completion state SUCCESS at xx:xx:xx
  
  
  
  "protect stgpool" is then run but nothing is protected.
  
  ANR2017I Administrator ADMXXX issued
  command: PROTECT
  STGPOOL STGXXX  FORCEREConcile=no
  MAXSESSions=20
  
  ANR4980I The protect storage pool
  process for STGXXX  on
  server SRVXXX to STGXXX on server
  SRVXXX is complete.
  Extents protected: 0 of 0. Extents
  failed to protect: 0.
  Extents deleted: 36737 of 36737.
  Amount protected: 0
  bytes of 0 bytes. Amount failed: 0
  bytes. Amount
  transferred: 0 bytes. Elapsed time: 0
  Days, 0 Hours, 3
  Minutes.
  
  
  
  
  Customer/Support Diagnostics:
  
  A trace with flags "SDREPL SDREPLD REPL" shows the issue:
  
  12:40:06.985 [457][smrepl.c][3676][smReplFreeSession]:Sending
  signal that session is done, ctlP 000001AD14F08A00
  12:40:06.985
  [457][sdrepl.c][18265][ReplProtectWaitForBatchStatus]:Enter:
  inRc 0, ctlP->rc 0, numBatches -1, numReconcileBatches 1.
  12:40:06.985
  [457][sdrepl.c][18270][ReplProtectWaitForBatchStatus]:pcWaitWork
  Done(R): rc 2857
  12:40:06.985
  [457][sdrepl.c][18395][ReplProtectWaitForBatchStatus]:Exit: inRc
  2857, ctlP->rc 0.
  12:40:06.985 [457][sdrepl.c][7184][SdQueryDamagedChunks]:Exit:
  rc 2857
  12:40:06.985
  [457][sdrepl.c][13397][ReplProtectDoInitialHousekeeping]:Exit:
  rc 2857
  12:40:06.985
  [457][sdrepl.c][13053][UniversalProtectWaitForChunkBatches]:Star
  ted waiting for batches to complete
  12:40:07.188
  [457][sdrepl.c][13118][UniversalProtectWaitForChunkBatches]:Shut
  down of cntrPC began: rc=0
  12:40:07.188
  [457][sdrepl.c][13120][UniversalProtectWaitForChunkBatches]:Shut
  down of cntrPC finished: rc=0
  12:40:07.188
  [457][sdrepl.c][13124][UniversalProtectWaitForChunkBatches]:Shut
  down of batchPC began: rc=0
  
  
  IBM Spectrum Protect Versions Affected:
  Spectrum Protect Server versions 8.1.9.100 all
  supported platforms
  
  Initial Impact:
  High
  
  | MDVREGR 8.1.9.100-TIV_5698MSV |
  
  Additional Keywords: TS003447122 TSM stg
  

Local fix

• Run "protect stgpool" with "forcereconcile=yes" option to
  protect all extents.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * All IBM Spectrum Protect server users.                       *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See error description.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in levels 8.1.9.200 and 8.1.10.        *
  ****************************************************************
  

Problem conclusion

• This problem was fixed.
  Affected platforms for reported release:  AIX, Linux, and
  Windows.
  Platforms fixed:   AIX, Linux, Windows.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM SERVER

• Fixed component ID

  5698ISMSV

Applicable component levels

• R81A PSY

     UP

• R81L PSY

     UP

• R81W PSY

     UP