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IT31992: WHEN A MESSAGE IS UPLOADED ON A DATACENTER BUT EXTRACTED FROM ANOTHER THE MAILBOX EXTRACT SERVICE THROWS AN EXCEPTION

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APAR status

  • Closed as program error.

Error description

  • When a message is uploaded to DC1 but extracted from DC2 about
15-20 seconds later, B2B Integrator Mailbox Extract Service
throws an exception about the message not existing.



The following error is recorded in the logs:

[2019-12-18 17:57:47.749] ERROR [MailboxExtractBeginService] -
setting WFC Status to ERROR with Advanced Status [Mailbox
Message Not Found Error]
[2019-12-18 17:57:47.749] ERROR
[1573736267749] The specified message
'cea918a0-bb38-11e9-b418-3bc5c51eade0' does not exist.

Local fix

  • B2BISFG-54274

Problem summary

  • Users Affected:

All



Problem Description:

[1573736267749]com.sterlingcommerce.woodstock.distmailbox.except
ion.MessageDoesNotExistException: The specified message
'aaa888a8-aa44-44a4-a444-0aa0a00aaaa0' does not ex\

ist.[2019-11-14 07:57:47.749] ERRORDTL
[1573736267749]com.sterlingcommerce.woodstock.distmailbox.except
ion.MessageDoesNotExistException: The specified message
'aaa888a8-a\

a44-44a4-a444-0aa0a00aaaa0' does not exist.

at
com.ibm.b2b.services.distmailbox.MailboxSession.beginMessageExtr
action(MailboxSession.java:1246)

at
com.ibm.b2b.services.distmailbox.MailboxSession.beginMessageExtr
action(MailboxSession.java:1984)

at
com.sterlingcommerce.woodstock.services.mailbox.MailboxExtractBe
ginService.primitiveProcessData(MailboxExtractBeginService.java:
177)

at
com.sterlingcommerce.woodstock.services.mailbox.MailboxService$1
.run(MailboxService.java:138)

at
com.sterlingcommerce.woodstock.mailbox.db.DatabaseOperation.runC
ontained(DatabaseOperation.java:102)

at
com.sterlingcommerce.woodstock.services.mailbox.MailboxService.p
rocessData(MailboxService.java:135)

at
com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
EngineHelper.invokeService(ActivityEngineHelper.java:1826)

at
com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
EngineHelper.nextMainLogic(ActivityEngineHelper.java:631)

at
com.sterlingcommerce.woodstock.workflow.activity.engine.Activity
EngineHelper.next(ActivityEngineHelper.java:362)

at
com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
ner.doWork(WorkFlowQueueListener.java:459)

at
com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
ner.run(WorkFlowQueueListener.java:240)

at
com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
ner.onMessage(WorkFlowQueueListener.java:197)

at
com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
ner.onMessage(WorkFlowQueueListener.java:184)

at
com.sterlingcommerce.woodstock.workflow.queue.wfTransporter.run(
wfTransporter.java:447)

at
com.sterlingcommerce.woodstock.workflow.queue.BasicExecutor$Work
er.run(BasicExecutor.java:508)

at java.lang.Thread.run(Thread.java:812)

Platforms Affected:

All

Problem conclusion

  • Resolution Summary:
A code fix is provided.
Fixed the logic in processing messages in the
replication queue manager.



Delivered in:

6000303
6000203

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT31992
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    602
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-02-25
    • 

  • Closed date
    2020-11-11
    • 

  • Last modified date
    2020-12-07
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"602"}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            08 December 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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