APAR status
Closed as program error.
Error description
Connect and read timeout options like mail.imap.connectiontimeout and mail.imap.timeout are required for EmailInput node to avoid indefinite socket wait calls that can cause a hang in the thread . Also a user may want release the IIB cached connections of EmailInput node after certain period of inactivity so that a fresh connection is made.
Local fix
Problem summary
**************************************************************** USERS AFFECTED: All User of App Connect Enterprise V11 and IBM Integration bus V10 using the EmailInput node. Platforms affected: z/OS, MultiPlatform **************************************************************** PROBLEM DESCRIPTION: The EmailInput node may become unresponsive (hang) when there are delays (indefinite wait) in the underlying socket communication to the email server.
Problem conclusion
The EmailServer policy(and the EmailServer configurable service in V10) has been extended with 3 new properties to specify the timeout value to the underlying socket connections. The 3 new properties are 1. emailConnectionTimeout : EmailInput node's underlying socket connection timeout value in seconds. Default is infinite timeout. 2. emailReadTimeout : EmailInput node's underlying socket read timeout value in seconds. Default is infinite timeout. 3. emailConnectionIdleTimeout : Idle connection(ie. connection with no mails received) timeout in seconds. Default is infinite. The connection will be closed if idle timeout exceeds for a new connection to open. In a reported customer case, the values are set to 5,5 and 300 respectively to resolve a hang issue with EmailInput node. --------------------------------------------------------------- The fix is targeted for delivery in the following PTFs: Version Maintenance Level v10.0 10.0.0.23 v11.0 11.0.0.11 The latest available maintenance can be obtained from: http://www-01.ibm.com/support/docview.wss?rs=849&uid=swg27006041 If the maintenance level is not yet available,information on its planned availability can be found on: http://www-1.ibm.com/support/docview.wss?rs=849&uid=swg27006308 ---------------------------------------------------------------
Temporary fix
Comments
APAR Information
APAR number
IT31968
Reported component name
INTEGRATION BUS
Reported component ID
5724J0540
Reported release
A00
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-03-13
Closed date
2021-01-18
Last modified date
2021-01-18
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
INTEGRATION BUS
Fixed component ID
5724J0540
Applicable component levels
[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSNQK6","label":"IBM Integration Bus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.0"}]
Document Information
Modified date:
19 January 2021