IBM Support

IT31926: MAILBOXQUERYSERVICE THROWS NULLPOINTEREXCEPTION IF END_TIME COLUMN VALUE IN ACT_XFER TABLE IS NULL

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APAR status

  • Closed as program error.

Error description

  • [2019-09-21 03:39:46.063] DEBUG DuplicatePolicyFactory
    returning: com.sterlingcommerce.woodstock.mailbox.impl.repositor
    yImpl.DuplicatesAllowedPolicy@5a40d866
    [2019-09-21
    03:39:46.063] DEBUG MailboxQueryService - Query Parameters
    [MessageQuery: 22169042true] queried successfully.
    [2019-09-21
    03:39:46.085] ERROR [MailboxQueryService] - setting WFC Status
    to ERROR with Advanced Status [Mailbox Service
    Error]
    [2019-09-21 03:39:46.085] ERROR [1569033586085]
    null
    [2019-09-21 03:39:46.086] ERRORDTL
    [1569033586085]java.lang.NullPointerException
    at com.sterlingcom
    merce.woodstock.services.mailbox.MailboxQueryService.buildExtrac
    tedElement(MailboxQueryService.java:506)
    at com.sterlingcommerce
    .woodstock.services.mailbox.MailboxQueryService.setWFCSuccessRes
    ponse(MailboxQueryService.java:400)
    at com.sterlingcommerce.wood
    stock.services.mailbox.MailboxQueryService.primitiveProcessData(
    MailboxQueryService.java:278)
    at com.sterlingcommerce.woodstock.
    services.mailbox.MailboxService$1.run(MailboxService.java:137)
    a
    t com.sterlingcommerce.woodstock.mailbox.db.DatabaseOperation.ru
    nContained(DatabaseOperation.java:102)
    at com.sterlingcommerce.w
    oodstock.services.mailbox.MailboxService.processData(MailboxServ
    ice.java:135)
    at com.sterlingcommerce.woodstock.workflow.activit
    y.engine.ActivityEngineHelper.invokeService(ActivityEngineHelper
    .java:1826)
    at com.sterlingcommerce.woodstock.workflow.activity.
    engine.ActivityEngineHelper.nextMainLogic(ActivityEngineHelper.j
    ava:631)
    at com.sterlingcommerce.woodstock.workflow.activity.eng
    ine.ActivityEngineHelper.next(ActivityEngineHelper.java:362)
    at
    com.sterlingcommerce.woodstock.workflow.queue.WorkFlowQueueListe
    ner.doWork(WorkFlowQueueListener.java:461)
    at com.sterlingcommer
    ce.woodstock.workflow.queue.WorkFlowQueueListener.run(WorkFlowQu
    eueListener.java:240)
    at com.sterlingcommerce.woodstock.workflow
    .queue.WorkFlowQueueListener.onMessage(WorkFlowQueueListener.jav
    a:197)
    at com.sterlingcommerce.woodstock.workflow.queue.WorkFlow
    QueueListener.onMessage(WorkFlowQueueListener.java:184)
    at com.s
    terlingcommerce.woodstock.workflow.queue.wfTransporter.run(wfTra
    nsporter.java:447)
    at com.sterlingcommerce.woodstock.workflow.qu
    eue.BasicExecutor$Worker.run(BasicExecutor.java:508)
    at
    java.lang.Thread.run(Thread.java:798)
    

Local fix

  • B2BISFG-7763
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    A condition exists between the time DMI information
    about a mailbox event and the time a business
    process invokes the
    MailboxQueryService to consume it.  The MailboxQueryService may
    throw a NullPointerException if the END_TIME column from a row
    in the ACT_XFER table has not been initialized.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    A solution was provided to fix the timing issue.
    
    Delivered in:
    5020603_14
    5020604_4
    5020605_2
    6000302
    6000202
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT31926

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-02-20

  • Closed date

    2020-03-13

  • Last modified date

    2020-09-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
03 September 2020