IT31829: REGISTRY PASSWORD NOT MIGRATED WHEN UPGRADING FROM OLDER THAN V7.1.8/V8.1.2 TSM/SPECTRUM PROTECT CLIENT TO V8.1.9 CLIENT

APAR status

• Closed as program error.

Error description

• When migrating clients older than V7.1.8 or V8.1.2 to V7.1.8 or
  V8.1.2 or later, the password stored in the registry should be
  migrated to the new password store. The registry password is not
  migrated when upgrading clients older than V7.1.8 or V8.1.2 to
  V8.1.9, this causes the client to prompt for a password after
  the upgrade.
  
  Customer/L2 Diagnostics:
  When upgrading a version V6.x client to V8.1.7 and V8.1.8
  migrate the registry password, the following is seen in the
  installation log:
  MSI (s) (C8:3C) [10:42:07:438]: Doing action:
  IbmSpMigratePw.415E1BB5_D4AF_4116_BD82_FFD8A253D470
  Action 10:42:07:
  IbmSpMigratePw.415E1BB5_D4AF_4116_BD82_FFD8A253D470.
  Action start 10:42:07:
  IbmSpMigratePw.415E1BB5_D4AF_4116_BD82_FFD8A253D470.
  Action ended 10:42:10:
  IbmSpMigratePw.415E1BB5_D4AF_4116_BD82_FFD8A253D470. Return
  value 1.
  The 8.1.9 installation log shows the following:
  MSI (s) (30:70) [15:59:49:042]: Skipping action:
  IbmSpMigratePw.415E1BB5_D4AF_4116_BD82_FFD8A253D470 (condition
   is false)
  Tivoli Storage Manager Versions Affected:
  8.1.9 on Windows
  Additional Keywords: TS003095046
  

Local fix

• Uninstall the client and then install the V8.1.9 client instead
  of performing an upgrade.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect backup-archive client version 8.1.9 on  *
  * Windows                                                      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.10. Note that this        *
  * information is subject to change at the discretion of IBM.   *
  ****************************************************************
  

Problem conclusion

• The password migration check was updated so that when a customer
  now tries to upgrade from an v7.1.8 or v8.1.2 to v8.1.10, the
  password will be migrated.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• TSMClien
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels