IT31680: SPECTRUM CONTROL 5.3.5.1 SHOWING 0 GIB PHYSICAL AND ALLOCATED CAPACITY VALUES FOR SVC STORAGE FIRMWARE LEVEL 8.1.X

APAR status

• Closed as program error.

Error description

• Spectrum Control 5.3.5.1 GUI or Storage Insight 5.3.5 GUI are
  showing zero value for some storage capacities values such as
  Physical Capacity and Allocated Capacity of their managed SVC
  subsystems running firmware level below 8.2.
  It happens due to SVC CLI 8.1.x limitation surfacing / visible
  in SC/SI GUI after an upgraded to SC/SI 5.3.5. level where the
  capacity values for SVC family devices had changed to rely on
  the SVC physical capacity values.
  The issue affects only SVC family devices not FS900 devices.
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Control & Storage Insights users monitoring SVC *
  * storage on older firmware levels                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * The Spectrum Control GUI and Storage Insight GUI are         *
  * showing zero value for some storage capacities values such   *
  * as                                                           *
  * Physical Capacity and Allocated Capacity of their managed    *
  * SVC                                                          *
  * or Storwize subsystems running firmware level below 8.2.     *
  *                                                              *
  * This happens due to an SVC CLI 8.1.x limitation surfacing    *
  * which is visible in Spectrum Control and Storage Insights    *
  * GUI                                                          *
  * after upgraded to 5.3.5 or higher, where the capacity values *
  * for                                                          *
  * SVC family devices had changed to rely on the SVC physical   *
  * capacity values.                                             *
  *                                                              *
  * The issue affects only SVC family devices, not FS900         *
  * devices.                                                     *
  *                                                              *
  * The issue is resolved in the newer version of SVC firmware,  *
  * starting with:                                               *
  *  8.1.3.6                                                     *
  *  8.2.1.4                                                     *
  *                                                              *
  * For details see SVC APAR HU01916: The GUI Dashboard          *
  * and the CLI lssystem command report physical capacity        *
  * incorrectly                                                  *
  *                                                              *
  * https://public.dhe.ibm.com/storage/san/sanvc/release_notes/8 *
  * 13_releasenotes.html#APARs                                   *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is resolved in the following SVC
  firmware releases:
  
  8.1.3.6
  8.2.1.4
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TPC

• Fixed component ID

  5608TPC00

Applicable component levels