IBM Support

IT31555: SOME REPORTS IN THE REPORT MANAGER AND REPORT SERVICE THROW REPORT GENERATION ERRORS

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APAR status

  • Closed as program error.

Error description

  • Some reports under Operations > Reports are throwing
    Report Generation Errors. The Report Service is also throwing a
    Report Service Error in the Business Process.
    This does not
    affect all reports. The DBStats Report and the various BPDetail
    reports are some of the reports that are affected.
    
    
    Reported on Windows installs of B2Bi.
    The UI log
    has the following error:
    ERROR ReportManager failed to generate
    report due to:[2019-11-07 11:27:31.177] ERROR [1573154851177]
    com.sterlingcommerce.woodstock.bi.report.ReportException:
    java.lang.NullPointerException: null[2019-11-07 11:27:31.177]
    ERRORDTL [1573154851177]java.lang.NullPointerException at net.sf
    .jasperreports.engine.fill.JRFillGraphicElement.<init>(JRFillGra
    phicElement.java:55)
    

Local fix

  • FB/FB
    L3REQ-476
    

Problem summary

  • Users Affected:
    All
    Problem Description:
    Error ReportManager failed to generate report
    Platforms Affected:
    Windows
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    A solution was provided to fix the error in report generation,
    by handling the compilation of report templates using the right
    jar version.
    Delivered in:
    6000102
    
    6000301
    
    6000202
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT31555

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-01-16

  • Closed date

    2020-02-07

  • Last modified date

    2020-03-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"600","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
09 March 2020