IT31518: USING 10.1.5.2137 RESTORED MAILBOX, ONEDRIVE OBJECTS ARE CORRUPTED AND CALENDAR, CONTACTS RESTORE FAILS

APAR status

• Closed as program error.

Error description

• IBM Spectrum Protect Plus Office365 V10.1.5.2137 restore job
  for:
  
  Calendars will fail with the following status:
      FAILED. Message: Processed 0 of X OFFICE_365_CALENDAR_EVENTS
  and X of X DIRECTORY
      Contacts restore job will end as Completed. No data will be
  restored.
  
  Mailbox messages will restore corrupted mailbox messages. No
  error message issued.
  
  OneDrive objects will restore corrupted objects. No error
  message is issued.
  
  The problem concerns only data backed up by the affected version
  10.1.5.2137.
  

Local fix

• n/a
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * IBM Spectrum Protect Plus level 10.1.5.2137                  *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * see Error Description                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed IBM Spectrum Protect Plus level        *
  * 10.1.5.2153 and 10.1.6.                                      *
  * Note that this is subject to change at the discretion of     *
  * IBM.                                                         *
  ****************************************************************
  

Problem conclusion

• Code was changed to properly handle protected data restoration.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  SP PLUS

• Fixed component ID

  5737SPLUS

Applicable component levels