IBM Support

IT31123: INTERMITTENT FILE FAILURES IN IBM STERLING FILE GATEWAY EVENTS WITH ERROR; NO RESULTING PRIMARY DOCUMENT FOUND

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Intermittent file failures in IBM Sterling File Gateway events
    with error No resulting primary document found in 5263_10
    
    This issue
    happens intermittently, only with routes where custom file
    layer which calls a custom business process is involved in the
    RCT. After replaying the files, the routes are successful.
    
    Error message
    No resulting primary document found after executing BP
    IM_InvokeBusinessProcess wfid:XXXX in SFG delivery Events
    page.
    

Local fix

  • STRRTC - L3REQ-107
    BD / BD
    Circumvention: None
    

Problem summary

  • Users Affected:
    
    All
    
    
    
    Problem Description:
    
    Intermittent file failures in SFG events with error No
    resulting primary document found in PROD SI 5263_10.
    
    
    
    Platforms Affected:
    
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    Fix has been made by adding some delay (based on new property
    value) for routing which has this intermediate issue so that we
    can construct workflow with document in it.
    
    
    
    Delivered in:
    
    5020603_14
    5020604_4
    5020605_2
    6000302
    6000202
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT31123

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-12-02

  • Closed date

    2020-03-09

  • Last modified date

    2020-09-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
03 September 2020