IT31091: SMALL DELAY OF ONE SECOND APPEARS WHEN STARTING A CLIENT SESSION AFTER APPLYING 8.1.6 OR ABOVE CLIENT VERSION ON WINDOWS

APAR status

• Closed as program error.

Error description

• Either Administrative (dsmadmc) or standard Backup/Archive
  client (dsmc) or GUI ( dsm) sessions are delayed by a small
  delay of one second after upgrade to 8.1.6 or a higher client
  level on Windows.
  The trace shows that the delay appears when locking/unlocking
  the dsmopt.lock file.
  
  
  IBM Spectrum Protect Versions Affected:  Client 8.1.6 or higher
            on Windows platforms.
  
    | MDVREGR 8.1.6.0-TIV_5698ISMCL |
    | MDVREGR 8.1.7.0-TIV_5698ISMCL |
    | MDVREGR 8.1.8.0-TIV_5698ISMCL |
  
  Customer/Support Diagnostics:
  
  A service trace shows the delay of one second as seen below:
  
  14:31:55.420 [004676] [5304] :
  ..\..\common\opt\optservices.cpp(9163):
  ClientOptions::lockOptionsFile(): Enter.
  14:31:55.421 [004676] [5304] :
  ..\..\common\opt\optservices.cpp(9230):
  ClientOptions::lockOptionsFile(): created lock file
  'dsmopt.lock'.
  14:31:55.421 [004676] [5304] :
  ..\..\common\opt\optservices.cpp(9248):
  ClientOptions::lockOptionsFile(): successfully locked the file.
  14:31:55.421 [004676] [5304] :
  ..\..\common\opt\optservices.cpp(9267):
  clientOptions::unlockOptionsFile(): Enter.
  14:31:56.421 [004676] [5304] :
  ..\..\common\opt\optservices.cpp(9276):
  clientOptions::unlockOptionsFile(): Lock file was unlocked
  14:31:56.421 [004676] [5304] :
  ..\..\common\opt\optservices.cpp(9267):
  clientOptions::unlockOptionsFile(): Enter.
  
  Initial Impact:: Low
  
  Additional Keywords:  TSM  TS002828004  slow lock unlock
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-archive client  7.1.8.4, 7.1.8.5, 7.1.8.6, 7.1.8.7,   *
  * 8.1.6, 8.1.7, 8.1.8, 8.1.9 on Windows platform.              *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in backup-archive client *
  * 8.1.10 on all Microsoft Windows  platforms                   *
  *                                                              *
  * Note 1: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• Now backup-archive client works without delay
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels