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IT31033: EXCHANGE AGENT DOES NOT USE 'MAXIMUM CONCURRENT DATABASES' OPTION DURING BACKUP OPERATION

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APAR status

  • Closed as program error.

Error description

  • The Exchange agent does not honor option 'Maximum concurrent
    databases' in the IBM Spectrum Protect Plus GUI -> Manage
    Protection -> Applications -> Exchange -> Manage application
    servers.
    Even if 'Maximum concurrent databases' is set to 10, the agent
    will backup the Exchange database serially.
    The joblog of the Exchange backup shows:
    >DETAIL,1571214123028,Mon 04 Nov 2019 13:33:29
    AST,2,CTGGA3076,[IBM-EXC.xxx.xxx.xxx] The option
    maxParallelDatabases is set to 1.
    
    
    IBM Spectrum Protect Versions Affected:
    IBM Spectrum Protect Plus 10.1.3 and above
    
    
    Initial Impact: Medium
    
    Additional Keywords: SPP, SPPLUS, TS002945843
    

Local fix

  • NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.3, 10.1.4, 10.1.5       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * see error description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus           *
    * 10.1.5patch1 and 10.1.6. Note that this is subject to change *
    * at the discretion of IBM.                                    *
    ****************************************************************
    

Problem conclusion

  • In backup job, IBM Spectrum Protect Plus  Exchange agent will
    backup the databases one by one. The "Maximum Concurrent
    Databases" option will be ignored.
    The IBM Spectrum Protect Plus Exchange agent should handle the
    "Maximum Concurrent Databases" option of input.json, start
    threads to backup databases in parallel.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT31033

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A10

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-12-11

  • Closed date

    2020-03-02

  • Last modified date

    2020-03-02

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A10","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024