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IT31021: PROTOCOL HANDLER LOSES ASSOCIATION WHEN GATEWAY SERVICE ADDRESS IS CHANGED

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • When a user changes the api-gw-address on apic-gw-service
    object the handler loses its association with the
    apigwAPI Gateway service and fails to serve the request with
    this message:
    
    20191113T102747.230Z [DomainName][0x80e0037a][network][error]
    source-https(Domain_https_443): tid(2256)[XX.X.XX.XXX]: Handler
    is listening on interface YY.Y.YY.YY:443 but no service
    endpoints are registered for this address.
    20191113T102747.230Z [0x80e00379][mpgw][error] :
    tid(2256)[XX.X.XX.XXX]: No Gateway with matching TCP
    credentials found for this request
    

Local fix

  • Toggle disabling/enabling the apigw object
    

Problem summary

  • When a user changes the api-gw-address on api-gw-service object
    from a specific IP address to an any address (0.0.0.0), the API
    gateway could fail to serve API requests.
    

Problem conclusion

Temporary fix

Comments

APAR Information

  • APAR number

    IT31021

  • Reported component name

    DATAPOWER

  • Reported component ID

    DP1234567

  • Reported release

    18X

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-11-20

  • Closed date

    2020-02-18

  • Last modified date

    2020-02-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    DATAPOWER

  • Fixed component ID

    DP1234567

Applicable component levels

  • R18X PSY

       UP

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS9H2Y","label":"IBM DataPower Gateways"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"18X"}]

Document Information

Modified date:
27 September 2021