APAR status
Closed as documentation error.
Error description
The "Image backup" manual page https://www.ibm.com/support/knowledgecenter/en/SSEQVQ_8.1.8/clie nt/c_bac_image.html contains a link to technote 7005028 ("Tivoli Field Guide - Tivoli Storage Manager Recovery Techniques Using Windows Preinstallation Environment (Windows PE)") https://www-01.ibm.com/support/docview.wss?uid=swg27005028 which can lead to the impression that the described procedure is valid for all Windows Operating Systems - which is not the case. The method to restore a Windows system using an image backup as described in the "Tivoli Field Guide" applies only to the following Windows Operating Systems: Windows 2000 Windows XP Windows 2003 Windows 2008 This procedure is not supported with recent Windows Operating Systems like 2012 or 2016. IBM Spectrum Protect Versions Affected: V7.1 and V8.1 on Windows platforms. Initial Impact:: Low Additional Keywords: TS002868587 TSM TFG BMR
Local fix
For the latest Windows Operating Systems use the WinPE + ASR method as documented here: https://www.ibm.com/developerworks/community/wikis/home?lang=en# !/wiki/Tivoli%20Storage%20Manager/page/Best%20practices%20for%20 Tivoli%20Storage%20Manager%20backup-archive%20client
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Backup-Archive Clients versions 8.1.0, * * 8.1.2, 8.1.4, 8.1.6, 8.1.7, 8.1.8 and 8.1.9 * **************************************************************** * PROBLEM DESCRIPTION: * * See ERROR DESCRIPTION. * **************************************************************** * RECOMMENDATION: * * This issue is projected to be fixed in the 8.1.10 update to * * the IBM Spectrum Protect Backup-Archive Clients * * documentation. * * * * Until this information is published, the associated * * information updates are documented in the V8.1 Documentation * * Updates tech note located here: * * https://www.ibm.com/support/pages/node/713201 * * * * You can locate the entry associated with this APAR by using * * the APAR number as a keyword to search the document. * * * * Note: This information is subject to change at the * * discretion of IBM. * ****************************************************************
Problem conclusion
The new
Temporary fix
Comments
APAR Information
APAR number
IT30989
Reported component name
TSM CLIENT
Reported component ID
5698ISMCL
Reported release
81W
Status
CLOSED DOC
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-11-19
Closed date
2020-04-30
Last modified date
2020-04-30
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]
Document Information
Modified date:
13 February 2021