IBM Support

IT30666: ERROR WHEN ACCESSING DISK STORAGE PAGE IN THE GUI AFTER REMOVING 'DEMO' SITE

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • After removing the 'DEMO' site, the IBM Spectrum Protect Plus
    GUI is showing the following error when trying to make
    modifications to the site configuration:
    "Storage server has error: Site 3000 does not exist"
    
    Following errors are also seen when trying to modify the disk
    storage configuration:
    
     - The GUI does not show any vsnaps (neither local or remote
    vSnap)
     - The button to add vsnaps is hidden
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.4
    
    Initial Impact: Medium
    
    Additional Keywords: SPP, SPPlus, TS002807929
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.4                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed IBM Spectrum Protect Plus level        *
    * 10.1.4.277, 10.1.5.2137 and 10.1.6. Note that this is        *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • A change was made to show resources as "unassigned" when a site
    that backup storage or proxies are assigned to is deleted. This
    error condition was previously un-handled and resulted in an
    inoperable GUI.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT30666

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A13

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-11-04

  • Closed date

    2019-12-02

  • Last modified date

    2019-12-16

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A13","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024