IT30392: "ANS2624E THIS OPERATION REQUIRES CLIENT OWNER AUTHORITY" DURING DELETE DATA FROM CLIENT GUI WITH "PASSWORDACCESS PROMPT"

APAR status

• Closed as program error.

Error description

• A problem introduced in IBM Spectrum Protect Backup-Archive
  Client versions 7.1.8 and 8.1.2 prevents the Java GUI from being
  used to delete archive and backup data. This problem occurs when
  all of the following conditions are true:
  
    * The backup-archive client version is 7.1.8 or higher, or
      8.1.2 or higher
  
    * The backup-archive client connects to an IBM Spectrum
      Protect server version 7.1.8 or higher, or 8.1.2 or higher
  
    * PASSWORDACCESS PROMPT is in effect
  
  When the above conditions are true, then when menu item
  "Utilities -> Delete Archive Data..." or "Utilities -> Delete
  Backup Data..." is selected, the following message is displayed:
  
    ANS2624E This operation requires client owner authority
  
  Another symptom of this problem is that when menu item
  "File -> Connection Information" is selected, the information
  shows "Authority Level: None". The expected information is
  "Authority Level: Client Owner".
  
  Spectrum Protect Versions Affected:
    * Backup-Archive Client version 7.1.8 or higher
    * Backup-Archive Client version 8.1.2 or higher
  
  Initial Impact: Low
  
  Additional Keywords: TSM TS002091479   dsmj
  

Local fix

• Use either of the following methods to work around this problem:
  
    * Use PASSWORDACCESS GENERATE instead of PASSWORDACCESS PROMPT
    * Use the command line interface instead of the Java GUI
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-archive java GUI of versions 7.1.8, 8.1.2, 8.1.4,     *
  * 8.1.6, 8.1.7, 8.1.8 and 8.1.9 running on all  platforms      *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * This issue is projected to be fixed in backup-archive client *
  * java GUI 8.1.10 on all platforms                             *
  *                                                              *
  * Note 1: This is subject to change at the discretion of IBM.  *
  ****************************************************************
  

Problem conclusion

• Now backup-archive client java GUI provide BackDel and ArchDel
  possibility despite of node authority level
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels