APAR status
Closed as program error.
Error description
The IBM Spectrum Protect Plus MMC GUI will not be upgraded when the IBM Spectrum Protect Plus MMC GUI is running on the agent machine. Platforms affected: All Windows Initial Impact: Medium
Local fix
Close the SPP MMC GUI before perform granular restore.
Problem summary
**************************************************************** * USERS AFFECTED: * * IBM Spectrum Protect Plus level 10.1.3, 10.1.4, 10.1.5 * **************************************************************** * PROBLEM DESCRIPTION: * * see error description * **************************************************************** * RECOMMENDATION: * * Apply fixing level when available. This problem is currently * * projected to be fixed in IBM Spectrum Protect Plus 10.1.6. * * Note that this is subject to change at the discretion of * * IBM. * ****************************************************************
Problem conclusion
The SPP MMC GUI cannot be upgraded because replacing the running binaries is not allowed by Windows system. As the fix, SPP Exchange agent will check if the SPP MMC GUI is running on the target machine when it need to be upgraded. If we need to upgrade SPP MMC GUI and it's running, then the granular restore job will fail with appropriate message output in job log.
Temporary fix
Comments
APAR Information
APAR number
IT30244
Reported component name
SP PLUS
Reported component ID
5737SPLUS
Reported release
A13
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-09-11
Closed date
2020-03-12
Last modified date
2020-03-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
SP PLUS
Fixed component ID
5737SPLUS
Applicable component levels
[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A13","Line of Business":{"code":"LOB26","label":"Storage"}}]
Document Information
Modified date:
30 January 2024