IT30203: AUTO DEPLOYMENT FAILS IF CLIENT IS CONFIGURED TO USE IP ADDRESS OTHER THAN SERVER'S HIGH-LEVEL ADDRESS

APAR status

• Closed as program error.

Error description

• Error Description: An automatic deployment of a BA client update
  will fail if the TCPServeraddress option in the client's system
  option file is set to an IP address different from the Spectrum
  Protect server's high-level address and if the client is unable
  to connect to the server's high-level address.
  
  
  
  Customer/L2 Diagnostics:
  
  The setup.log file created during the deployment will contain
  the following messages, indicating no match between the address
  defined in the option file and the server's high-level address :
  
  
  Fri Jun  7 15:15:16 EDT 2019: read : TCPServeraddress
  192.168.10.15
  Fri Jun  7 15:15:16 EDT 2019:      : comparing host
  192.168.15.20 and host 192.168.10.15
  Fri Jun  7 15:15:16 EDT 2019:      : no match found: IP
  192.168.15.20 and IP 192.168.10.15
  
  Spectrum Protect Versions Affected: 8.1
  
  Initial Impact: Low
  
  Additional keywords: autodeploy
  

Local fix

• Nome
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Backup-archive client versions 7.1 and 8.1 running on all    *
  * Linux/Unix platforms.                                        *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION                                        *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * Apply fixing level when available. This problem is currently *
  * projected to be fixed in level 8.1.10. Note that this is     *
  * subject to change at the discretion of IBM.                  *
  ****************************************************************
  

Problem conclusion

• The automatic client deployment fails if the primary server IP
  address is inaccessible from the client machine.
  The code is changed, so that if the IP address provided by the
  server can not be reached, the value from dsm.sys file's
  corresponding server stanza is used.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Modules/Macros

• deploy
  

Fix information

• Fixed component name

  TSM CLIENT

• Fixed component ID

  5698ISMCL

Applicable component levels