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IT30104: WEB UI STUCK ON SERVER BEING BROUGHT UP, POSSIBLE CONFLICT WITH MAINTENANCE TASK

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Under rare circumstances, when trying to connect to the Web user
    interface to deploy an IBM Spectrum Protect Plus server, the Web
    user interface doesn?t progress past the ?Server is being
    brought up. Please wait?? message.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.3                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This problem is currently projected to be fixed IBM Spectrum *
    * Protect Plus level 10.1.4.  Note that this is subject to     *
    * change at the discretion of IBM                              *
    ****************************************************************
    

Problem conclusion

  • This problem has been caused due to a timing issue and was fixed
    by adding retry logic during startup of the server.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT30104

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A13

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-27

  • Closed date

    2019-09-12

  • Last modified date

    2019-09-12

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A13","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024