IBM Support

IT29956: "ALERT_SQL_LOG_LOG_DISCONTINUOUS" DISPLAYED ON THE IBM SPECTRUM PROTECT PLUS DASHBOARD

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APAR status

  • Closed as program error.

Error description

  • The message "alert_sql_log_log_discontinuous" can appear on the
    Spectrum Protect Plus dashboard when a MSSQL database in an AAG
    is moved to the secondary cluster node.
    
    This happens when Spectrum Protect Plus does not correctly
    recognizes the SQL database as member of the AAG group and
    writes the log backups to the incorrect location on the vSnap.
    
    When the database is correctly recognized again as a member of
    the AAG group, the logs written to the incorrect location can
    not be found, leading to this message.
    
    IBM Spectrum Protect Plus Versions Affected:
    IBM Spectrum Protect Plus 10.1.x
    
    Initial Impact: Medium
    
    Additional Keywords: SPP, SPPlus, TS002584754
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.4                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in Spectrum Protect Plus levels        *
    * 10.1.4.222 and 10.1.5. Note that this is subject to change   *
    * at the discretion of IBM                                     *
    ****************************************************************
    

Problem conclusion

  • Fixed an issue with finding primary/secondary instance of
    database groups. Also verified the message translation is
    working.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT29956

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A14

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-08-20

  • Closed date

    2019-09-06

  • Last modified date

    2022-05-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A14","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024