IBM Support

IT29831: SPECTRUM CONTROL DOESN'T DETECT FLASHSYSTEM A9000R DEFECTIVE MODULE THROUGH THE EVENTS

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APAR status

  • Closed as Permanent restriction.

Error description

  • When a FlashSystem A9000R storage module changes it's status
    value, the new status is not updated in Spectrum Control GUI
    although a module event was triggered at the storage level.
    

Local fix

  • Run a probe manually against the storage system
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Spectrum Control 5.3.3 and higher users who monitor          *
    * FlashSystem A9000R                                           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * When a FlashSystem A9000R storage module changes             *
    * it's status value, the new status is not updated in          *
    * Spectrum Control GUI, although a module event was            *
    * triggered at the storage level.                              *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • As a workaround to retrieve the current module
    status, run a probe manually against the storage
    system.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT29831

  • Reported component name

    STORAGE INSIGHT

  • Reported component ID

    5608TPC00

  • Reported release

    540

  • Status

    CLOSED PRS

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-25

  • Closed date

    2024-11-26

  • Last modified date

    2024-11-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSWFB4","label":"IBM Spectrum Control Standard Edition"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"540","Line of Business":{"code":"LOB69","label":"Storage TPS"}}]

Document Information

Modified date:
09 January 2025