IBM Support

IT29619: SWIFTNET7 ADAPTER STUCK IN A SHUTDOWN STATE IF QUEUES ARE IN TEMPORARY STATE

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • SwiftNet7 adapter shutdown is stuck in a shutdown state if the
queues are in a temporary state.

Local fix

  • RTC 579567
Restart system but this is causing huge production
impact

Problem summary

  • Users Affected:
SWIFTNet customers



Problem Description:
A SWIFTNet7 Adapter can hang in a shutting down state if any of
its SWIFTNet queues are stuck in an OPENING or CLOSING state.
Typically, these are transitional states that updated by SWIFT
messages. However, these states can persist when there are
network or database issues.

Platforms Affected:
All

Problem conclusion

  • Resolution Summary:
A code fix is provided.

Added a new SWIFTNet parameter,
maxShutdownConflictCyclesAllowed, which allows the SWIFTNet
adapter to close the SWIFTNet queues and shutdown after the
defined MAX number of SWIFTNet Schedule cycles have been
reached.

Delivered In:
5020603_11

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT29619
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    526
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-07-04
    • 

  • Closed date
    2019-08-23
    • 

  • Last modified date
    2019-09-04
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            04 September 2019
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback