IBM Support

IT29619: SWIFTNET7 ADAPTER STUCK IN A SHUTDOWN STATE IF QUEUES ARE IN TEMPORARY STATE

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APAR status

  • Closed as program error.

Error description

  • SwiftNet7 adapter shutdown is stuck in a shutdown state if the
    queues are in a temporary state.
    

Local fix

  • RTC 579567
    Restart system but this is causing huge production
    impact
    

Problem summary

  • Users Affected:
    SWIFTNet customers
    
    
    
    Problem Description:
    A SWIFTNet7 Adapter can hang in a shutting down state if any of
    its SWIFTNet queues are stuck in an OPENING or CLOSING state.
    Typically, these are transitional states that updated by SWIFT
    messages. However, these states can persist when there are
    network or database issues.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    
    Added a new SWIFTNet parameter,
    maxShutdownConflictCyclesAllowed, which allows the SWIFTNet
    adapter to close the SWIFTNet queues and shutdown after the
    defined MAX number of SWIFTNet Schedule cycles have been
    reached.
    
    Delivered In:
    5020603_11
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT29619

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-04

  • Closed date

    2019-08-23

  • Last modified date

    2019-09-04

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
04 September 2019