IBM Support

IT29609: RESTORE OPERATIONS FAIL WITH CTGGG1084 "NOT ENOUGH SPACE" CONDITIONS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect Plus for Exchange will fail with CTGGG1084
    when the volume
    the database is on has enough free space. The condition occurs
    when volume is mounted to a directory
    and the drive letter volume at the root of the directory path
    does not have enough free disk space.
    
    Versions affected: IBM Spectrum Protect v10.1.3 and v10.1.4
    
    Platforms affected: All Windows
    
    Initial Impact: --> Medium
    

Local fix

  • Perform a production restore to an alternate location that has
    enough space for the database
    and then manually recover the active database.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus Exchange agent component, version  *
    * 10.1.4, and platform Windows Server                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Restore to the Production Original location fails when the   *
    * database is bigger than the mount point drive.               *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed IBM Spectrum Protect Plus level        *
    * 10.1.5. Note that this is subject to change at the           *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • This problem has been fixed so that after encountering condition
    the database files size is bigger than the mount point drive
    size., the new behavior is that restore completes without error
    CTGGG1084 [ip-address] There is not enough free space on
    <volume>.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT29609

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A14

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-07-03

  • Closed date

    2019-08-23

  • Last modified date

    2019-08-23

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A14","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024