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IT29324: IBM SPECTRUM PROTECT PLUS CLEANUP FAILS TO REMOVE VM FROM THE ADMIN CONSOLE AFTER FAILED RESTORE.

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APAR status

  • Closed as program error.

Error description

  • After restore Vm fails, Spectrum Protect Plus Cleanup fails to
    remove Vm from the Admin console.
    .
    After Vm restore fails, the following Cleanup process can not
    remove the Vm from the Admin Console Active
    resources screen:
    
    
    (Manage Protection -> Hypervisors -> VMware -> Restore -> Active
    Resources -> Actions -> Cleanup)
    .
    Cleanup will not remove the vm that failed to restore.
    
    
    Spectrum Protect Plus Versions Affected: 10.1.2
    
    Customer/L2 Diagnostics (If Applicable)  N/A
    
    Initial Impact:                          Low
    
    Additional Keywords:
    
    SPPSUP-769   TS001932144  Cleanup
    .
    Local Fix:  N/A
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.2 and 10.1.3            *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed IBM Spectrum Protect Plus level        *
    * 10.1.4. Note that this is subject to change at the           *
    * discretion of IBM.                                           *
    ****************************************************************
    

Problem conclusion

  • In some circumstances a test VM restore session may remain in
    IBM Spectrum Protect Plus after failing to clean up. Additional
    logic was added to 10.1.4 to ensure these orphan restore
    sessions are removed from the IBM Spectrum Protect Plus console
    after underlying resources are cleaned up.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT29324

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A12

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-06-03

  • Closed date

    2019-06-07

  • Last modified date

    2022-05-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A12","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024