IBM Support

IT29212: UNABLE TO EDIT A SCHEDULE TO TAKE A NAME/VALUE PAIR AFTER UPGRADING TO V5.2.6.4

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • After upgrading to 5.2.6.4, customer is unable to edit a
    schedule to take a name/value pair. After saving, the
    name/value pairs are not retained.  See following errors in
    system and schedule logs:
    
    [2019-03-12 14:21:31.969] ERROR 000310180064
    UTIL.FRAME_SCHEDULE.ERR_ScheduleService [ScheduleService]
    encountered exception while updating Schedule
    [2019-03-12 14:21:31.969] ERROR [1552414891969] Could not
    instantiate serializer
    com.sun.org.apache.xml.internal.serialize.XMLSerializer:
    java.lang.ClassNotFoundException:
    com.sun.org.apache.xml.internal.serialize.XMLSerializer
    [2019-03-12 14:21:31.97] ERRORDTL
    [1552414891969]java.lang.RuntimeException: Could not
    instantiate serializer
    com.sun.org.apache.xml.internal.serialize.XMLSerializer:
    java.lang.ClassNotFoundException:
    com.sun.org.apache.xml.internal.serialize.XMLSerializer
        at
    org.exolab.castor.xml.BaseXercesJDK5Serializer.<init>(BaseXerces
    JDK5Serializer.java:53)
        at
    org.exolab.castor.xml.XercesJDK5XMLSerializerFactory.getSerializ
    er(XercesJDK5XMLSerializerFactory.java:29)
        at
    org.exolab.castor.xml.util.XMLParserUtils.getSerializer(XMLParse
    rUtils.java:261)
        at
    org.castor.xml.AbstractInternalContext.getSerializer(AbstractInt
    ernalContext.java:321)
        at
    org.exolab.castor.xml.Marshaller.configureSerializer(Marshaller.
    java:457)
        at
    org.exolab.castor.xml.Marshaller.setWriter(Marshaller.java:404)
        at
    org.exolab.castor.xml.Marshaller.<init>(Marshaller.java:358)
        at
    org.exolab.castor.xml.Marshaller.marshal(Marshaller.java:844)
        at
    com.sterlingcommerce.woodstock.util.frame.schedule.DataXML.marsh
    al(DataXML.java:204)
        at
    com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.getN
    ameValueAsXML(Schedule.java:242)
        at
    com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.dbUp
    dateScheduleEntry(Schedule.java:1398)
        at
    com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.upda
    teSchedule(Schedule.java:1059)
        at
    com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.setS
    II(Schedule.java:918)
        at
    com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.setS
    II(Schedule.java:497)
        at
    com.sterlingcommerce.woodstock.ui.ServiceEditor.save(ServiceEdit
    or.java:421)
        at
    com.sterlingcommerce.woodstock.adminui.servlet.SaveService.run(S
    aveService.java:112)
    
    [2019-03-12 14:21:31.974] ERROR 000310180057
    UTIL.FRAME_SCHEDULE.ERR_Schedule_updateSchdule [Schedule]
    Exception encountered in Schedule::setSII when calling
    Schedule.updateSchdule
    [2019-03-12 14:21:31.974] ERROR [1552414891974]
    [ScheduleService] encountered exception while updating Schedule
    [2019-03-12 14:21:31.974] ERRORDTL
    [1552414891974]com.sterlingcommerce.woodstock.util.frame.schedul
    e.ScheduleException: [ScheduleService] encountered exception
    while updating Schedule
        at
    com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.dbUp
    dateScheduleEntry(Schedule.java:1463)
        at
    com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.upda
    teSchedule(Schedule.java:1059)
        at
    com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.setS
    II(Schedule.java:918)
        at
    com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.setS
    II(Schedule.java:497)
        at
    com.sterlingcommerce.woodstock.ui.ServiceEditor.save(ServiceEdit
    or.java:421)
        at
    com.sterlingcommerce.woodstock.adminui.servlet.SaveService.run(S
    aveService.java:112)
    
    Also, unable to update selected time ranges for another
    schedule. When you try to change one from
    10am-6pm hourly to same time every 30 minutes and changes were
    not retained.
    
    Possibly related to RTC Defect 573934 (xapi schedule api is not
    working) fixed in 6.0.
    
    Keywords: schedule name/value pair 5264
    

Local fix

  • RTC: 579899
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    Unable to edit name/value pairs in schedules.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020604_2
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT29212

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-21

  • Closed date

    2019-08-30

  • Last modified date

    2019-09-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
03 September 2019