Direct link to fix
APAR status
Closed as program error.
Error description
After upgrading to 5.2.6.4, customer is unable to edit a schedule to take a name/value pair. After saving, the name/value pairs are not retained. See following errors in system and schedule logs: [2019-03-12 14:21:31.969] ERROR 000310180064 UTIL.FRAME_SCHEDULE.ERR_ScheduleService [ScheduleService] encountered exception while updating Schedule [2019-03-12 14:21:31.969] ERROR [1552414891969] Could not instantiate serializer com.sun.org.apache.xml.internal.serialize.XMLSerializer: java.lang.ClassNotFoundException: com.sun.org.apache.xml.internal.serialize.XMLSerializer [2019-03-12 14:21:31.97] ERRORDTL [1552414891969]java.lang.RuntimeException: Could not instantiate serializer com.sun.org.apache.xml.internal.serialize.XMLSerializer: java.lang.ClassNotFoundException: com.sun.org.apache.xml.internal.serialize.XMLSerializer at org.exolab.castor.xml.BaseXercesJDK5Serializer.<init>(BaseXerces JDK5Serializer.java:53) at org.exolab.castor.xml.XercesJDK5XMLSerializerFactory.getSerializ er(XercesJDK5XMLSerializerFactory.java:29) at org.exolab.castor.xml.util.XMLParserUtils.getSerializer(XMLParse rUtils.java:261) at org.castor.xml.AbstractInternalContext.getSerializer(AbstractInt ernalContext.java:321) at org.exolab.castor.xml.Marshaller.configureSerializer(Marshaller. java:457) at org.exolab.castor.xml.Marshaller.setWriter(Marshaller.java:404) at org.exolab.castor.xml.Marshaller.<init>(Marshaller.java:358) at org.exolab.castor.xml.Marshaller.marshal(Marshaller.java:844) at com.sterlingcommerce.woodstock.util.frame.schedule.DataXML.marsh al(DataXML.java:204) at com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.getN ameValueAsXML(Schedule.java:242) at com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.dbUp dateScheduleEntry(Schedule.java:1398) at com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.upda teSchedule(Schedule.java:1059) at com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.setS II(Schedule.java:918) at com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.setS II(Schedule.java:497) at com.sterlingcommerce.woodstock.ui.ServiceEditor.save(ServiceEdit or.java:421) at com.sterlingcommerce.woodstock.adminui.servlet.SaveService.run(S aveService.java:112) [2019-03-12 14:21:31.974] ERROR 000310180057 UTIL.FRAME_SCHEDULE.ERR_Schedule_updateSchdule [Schedule] Exception encountered in Schedule::setSII when calling Schedule.updateSchdule [2019-03-12 14:21:31.974] ERROR [1552414891974] [ScheduleService] encountered exception while updating Schedule [2019-03-12 14:21:31.974] ERRORDTL [1552414891974]com.sterlingcommerce.woodstock.util.frame.schedul e.ScheduleException: [ScheduleService] encountered exception while updating Schedule at com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.dbUp dateScheduleEntry(Schedule.java:1463) at com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.upda teSchedule(Schedule.java:1059) at com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.setS II(Schedule.java:918) at com.sterlingcommerce.woodstock.util.frame.schedule.Schedule.setS II(Schedule.java:497) at com.sterlingcommerce.woodstock.ui.ServiceEditor.save(ServiceEdit or.java:421) at com.sterlingcommerce.woodstock.adminui.servlet.SaveService.run(S aveService.java:112) Also, unable to update selected time ranges for another schedule. When you try to change one from 10am-6pm hourly to same time every 30 minutes and changes were not retained. Possibly related to RTC Defect 573934 (xapi schedule api is not working) fixed in 6.0. Keywords: schedule name/value pair 5264
Local fix
RTC: 579899
Problem summary
Users Affected: All Problem Description: Unable to edit name/value pairs in schedules. Platforms Affected: All
Problem conclusion
Resolution Summary: A code fix is provided. Delivered In: 5020604_2
Temporary fix
Comments
APAR Information
APAR number
IT29212
Reported component name
STR B2B INTEGRA
Reported component ID
5725D0600
Reported release
526
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2019-05-21
Closed date
2019-08-30
Last modified date
2019-09-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
STR B2B INTEGRA
Fixed component ID
5725D0600
Applicable component levels
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]
Document Information
Modified date:
03 September 2019