IBM Support

IT29100: UNABLE TO ACCESS SECURE DASHBOARD AFTER UPGRADING FROM 5.2.6.3_x TO 5.2.6.4

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APAR status

  • Closed as program error.

Error description

  • Unable to access secure base port UI after upgrading
    from v5.2.6.3_x to v5.2.6.4.
    SSL handshake failure with an error message:
    
    
    [2019-01-22 02:17:43.839] ALL 000000000000 GLOBAL_SCOPE
    *** ClientHello, TLSv1.2
    [2019-01-22 02:17:43.839] ALL 000000000000 GLOBAL_SCOPE
    RandomCookie:
    [2019-01-22 02:17:43.839] ALL 000000000000 GLOBAL_SCOPE ,
    [
    [2019-01-22 02:17:43.841] ALL 000000000000 GLOBAL_SCOPE Cipher
    Suites: [Unknown 0x13:0x1, Unknown 0x13:0x3, Unknown 0x13:0x2,
    SSL_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256,
    SSL_ECDHE_RSA_WITH_AES_128_GCM_SHA256, Unknown 0xcc:0xa9,
    Unknown 0xcc:0xa8, SSL_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384,
    SSL_ECDHE_RSA_WITH_AES_256_GCM_SHA384,
    SSL_ECDHE_RSA_WITH_AES_128_CBC_SHA,
    SSL_ECDHE_RSA_WITH_AES_256_CBC_SHA,
    SSL_RSA_WITH_AES_128_CBC_SHA, SSL_RSA_WITH_AES_256_CBC_SHA,
    SSL_RSA_WITH_3DES_EDE_CBC_SHA]
    [2019-01-22 02:17:43.841] ALL 000000000000 GLOBAL_SCOPE ,
    [2019-01-22 02:17:43.841] ALL 000000000000 GLOBAL_SCOPE
    Compression Methods:  {
    

Local fix

  • In the customer overrides.property file, add:
    
    security.dashboardCipherSuite = JDK
    secuirty.JDKCipherSuite = list of comma separated cipher
    List the suites that require the start of SSL.
    
    For example  - secuirty.JDKCipherSuite =
    SSL_ECDHE_RSA_WITH_AES_128_CBC_SHA ,
    SSL_ECDHE_RSA_WITH_AES_128_GCM_SHA256
    
    RTC ID: 578718
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    Unable to access secure base port UI after upgrading from
    5.2.6.3_x to 5.2.6.4.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    6000100
    5020604_2
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT29100

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    526

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-16

  • Closed date

    2019-07-29

  • Last modified date

    2019-08-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
01 August 2019