IBM Support

IT28937: Queue managers can become partitioned after appliance shutdown and FDC with Probe ID DP138011 generated

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APAR status

  • Closed as program error.

Error description

  • A First Data Capture (FDC) record is generated with the
    following function stack and probe ID on the MQ Appliance at
    version 9.1.2:
    
    Queue Managers may go partitioned after a reboot.
    
     | Probe Id          :- DP138011
                                                  |
     | Application Name  :- MQM
                                                       |
     | Component         :- dpcSysKillCluster
                                         |
    ...
    | Program Name      :- mqdpinit
                                                  |
    ...
     | Last ObjectName   :-
                                                           |
     | Major Errorcode   :- xecI_S_FAIL
                                               |
     | Minor Errorcode   :- OK
                                                        |
     | Probe Type        :- MSGAMQ6004
                                                |
     | Probe Severity    :- 1
                                                         |
     | Probe Description :- AMQ6004S: An error occurred during IBM
    MQ Appliance    |
     |   initialization or ending.
                                                    |
     | FDCSequenceNumber :- 0
                                                         |
     | Comment1          :- 'stopCluster' command failed.
                             |
    
    Function Stack:
    
    MQM Function Stack
    dpcInitDaemon
    dpcSysKillCluster
    xcsFFST
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    Users of HA on the MQ Appliance at version 9.1.2
    
    
    Platforms affected:
    MultiPlatform
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    A component of the MQ Appliance that is used to bring down Queue
    Managers during shut down was being incorrectly interrupted by
    signals. This caused Queue Managers to not come down correctly
    during a shutdown and therefore caused partitioned state.
    

Problem conclusion

  • The script in question has been updated so it is not interrupted
    by signals.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v8.0       8.0.0.13
    v9.1 CD    9.1.3
    v9.1 LTS   9.1.0.4
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT28937

  • Reported component name

    IBM MQ APPL M20

  • Reported component ID

    5725Z0900

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    YesHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-25

  • Closed date

    2019-06-07

  • Last modified date

    2019-10-25

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM MQ APPL M20

  • Fixed component ID

    5725Z0900

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS5K6E","label":"IBM MQ Appliance"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
25 October 2019