IBM Support

IT28934: THE SFTP SERVER ADAPTER RUNNING ON THE ADAPTER CONTAINER IS NOT ACCEPTING NEW CONNECTIONS AFTER RESTART

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • Error Description:
    
    
    After restarting the Sterling B2B Integrator, which is a
    clustered
    environment with two adapter containers per node, the external
    connections to the adapter
    container that hosts the SFTP Server adapter are timing out.
    

Local fix

  • STRRTC - 576617
    SB / SB
    
    Circumvention:
    
    Restart the node (sometimes multiple times) until the
    connections are established.
    

Problem summary

  • Users Affected:
    SFTP Server Adapter users in Containers
    
    Problem Description:
    Trading partners unable to retrieve files from the SFTP Server
    adapter running on adapter container after cluster restart or DR
    Failover.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    A code fix is provided.
    
    Delivered In:
    5020603_11
    

Temporary fix

  • Shutdown the SFTP server adapters before a restart and
    bring them back up after the adapater container is back
    up.
    

Comments

APAR Information

  • APAR number

    IT28934

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    525

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-05-01

  • Closed date

    2019-08-20

  • Last modified date

    2019-09-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.5","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
03 September 2019