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IT28689: REPLICATION JOB FAILS WITH "RECEIVE OPERATION FAILED"

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect Plus replication job can fail due to
    snapshots on the primary vSnap being condensed out while
      they were being replicated.
    
      The replication completes, but subsequent replications start
      failing with error "incremental source does not exist". Other
      errors seen are as follows:
    
      joblog:
        ERROR,1551769585208,Tue 5 Mar 2019 07:06:25 UTC,2,Skipping
          condense for volume. Reason: All copies failed
        WARN,1551769585208,Tue 5 Mar 2019 07:06:25 UTC,2,Error
          occurred on Storage Vsnap replication Please check Vsnap
          Storage logs.
    
      vsnap.log
        ERROR pid-32563 vsnap.repld Session 2738: worker failed:
         Transfer failed: warning: cannot send
         'vpool4/fs3@snap2686':
         incremental source (vpool4/fs3#snap2513) does not exist;
         Receive operation failed: cannot receive: failed to read
         from stream
    
    IBM Spectrum Protect Plus Versions Affected:
      10.1.3
    Customer/L2 Diagnostics (If Applicable)
      NA
    
    Initial Impact:
      Medium
    Additional Keywords:
      TS001976907 SPP ISPP REPL FAILURE
    

Local fix

  •   NA
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus version 10.1.3                     *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.3 patch1 and 10.1.4. Note that this is subject to       *
    * change at the discretion of IBM.                             *
    ****************************************************************
    

Problem conclusion

  • If a Maintenance job expired a snapshot at the same time that it
    was being replicated, the replication would complete but the
    vSnap server would not correctly record metadata about the
    deleted snapshot. This resulted in failure of subsequent
    replication operations because the metadata needed for
    incremental replication would be missing. The issue has been
    resolved by correctly recording the snapshot metadata to ensure
    that future incremental replication can continue without error.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT28689

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A13

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-04-04

  • Closed date

    2019-06-24

  • Last modified date

    2019-06-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A13","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024