IT28498: Inadequate information present in FDCs generated due to failure of mapping CCSID correctly.

APAR status

• Closed as program error.

Error description

• A Failure Data Capture (FDC) record can be created with the
  following information when running an MQ command, for example
  "dspmqver", for a CCSID error.
  
  The reported FDC does not provide adequate information about the
  CCSID error to be useful. The MQ command fails because the CCSID
  is not mapped correctly, but this is not apparent in the
  following example FDC. In the displayed example, the un-mapped
  CCSID is 65001 (x'FDE9').
  
  | IBM MQ First Failure Symptom Report
                                          |
  | =========================================
                                    |
  |
                |
  | Date/Time         :- Wed March 20 2019 10:00:45 Pacific
  Daylight Time       |
  | UTC Time          :- 1553101245.347000
                                       |
  | UTC Time Offset   :- 60 (Pacific Daylight Time)
                              |
  | Host Name         :- SWARDS1
                                                 |
  | Operating System  :- Windows 10 Enterprise x64 Edition, Build
  17763         |
  | PIDS              :- 5724H7251
                                               |
  | LVLS              :- 9.0.0.4
                                                 |
  | Product Long Name :- IBM MQ for Windows (x64 platform)
                       |
  | Vendor            :- IBM
                                                     |
  | O/S Registered    :- 1
                                                       |
  | Data Path         :- C:\ProgramData\IBM\MQ
                                   |
  | Installation Path :- C:\Program Files\IBM\MQ_1
                               |
  | Installation Name :- Installation2    (2)
                                    |
  | License Type      :- Production
                                              |
  | Probe Id          :- XC207020
                                                |
  | Application Name  :- MQM
                                                     |
  | Component         :- xxxInitialize
                                           |
  | SCCS Info         :-
  F:\build\slot5\p900_SP\src\lib\cs\amqxxinc.c,          |
  | Line Number       :- 1808
                                                    |
  | Build Date        :- May  4 2018
                                             |
  | Build Level       :- p900-004-180504-DELTA-L190320.1
                         |
  | Build Type        :- IKAP - (Production)
                                     |
  | UserID            :- Administrator
                                           |
  | Process Name      :- C:\Program
  Files\IBM\MQ_1\bin64\dspmqver.exe           |
  | Arguments         :-
                                                         |
  | Addressing mode   :- 64-bit
                                                  |
  | Process           :- 00008416
                                                |
  | Thread            :- 00000001
                                                |
  | Session           :- 00000002
                                                |
  | UserApp           :- TRUE
                                                    |
  | Last HQC          :- 0.0.0-0
                                                 |
  | Last HSHMEMB      :- 0.0.0-0
                                                 |
  | Last ObjectName   :-
                                                         |
  | Major Errorcode   :- STOP
                                                    |
  | Minor Errorcode   :- OK
                                                      |
  | Probe Type        :- HALT6109
                                                |
  | Probe Severity    :- 1
                                                       |
  | Probe Description :- AMQ6109: An internal IBM MQ error has
  occurred.        |
  | FDCSequenceNumber :- 0
                                                       |
  
  
  --} xcsGetConsoleOutputCP rc=Unknown(FDE9)
  --{ xcsGetMemFn
  Data: 0x00000255 0xfe3e5c80
  --} xcsGetMemFn rc=OK
  --{ xcsCreateThreadMutexSem
  --} xcsCreateThreadMutexSem rc=OK
  --{ xcsQueryValue
  --} xcsQueryValue rc=OK
  --{ xcsGetMemFn
  Data: 0x00000255 0xfe406fc0
  --} xcsGetMemFn rc=OK
  --{ xcsGetMemFn
  Data: 0x00000255 0xfe3fcfa0
  --} xcsGetMemFn rc=OK
  --{ xcsQueryCCSIDType
  ---{ xxxFindNode
  ---} xxxFindNode rc=Unknown(FFFF)
  --} xcsQueryCCSIDType rc=xecX_E_INVALID_CCSID
  --{ xcsBuildDumpPtr
  ---{ xcsGetMemFn
  Data: 0x00000255 0xfe3c72c0
  ---} xcsGetMemFn rc=OK
  --} xcsBuildDumpPtr rc=OK
  --{ xcsFFST
  

Local fix

Problem summary

• ****************************************************************
  USERS AFFECTED:
  MQ users on Windows
  
  
  Platforms affected:
  Windows
  
  ****************************************************************
  PROBLEM DESCRIPTION:
  When MQ is not able to find a specific CCSID, it generates an
  FDC. This FDC is not informative enough to understand the cause
  of the generated FDC.
  

Problem conclusion

• MQ code has been modified to add more information to this FDC,
  including the CCSID type, to make it more informative.
  
  ---------------------------------------------------------------
  The fix is targeted for delivery in the following PTFs:
  
  Version    Maintenance Level
  v8.0       8.0.0.12
  v9.0 LTS   9.0.0.7
  v9.1 CD    9.1.3
  v9.1 LTS   9.1.0.3
  
  The latest available maintenance can be obtained from
  'WebSphere MQ Recommended Fixes'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
  
  If the maintenance level is not yet available information on
  its planned availability can be found in 'WebSphere MQ
  Planned Maintenance Release Dates'
  http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
  ---------------------------------------------------------------
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  IBM MQ BASE MP

• Fixed component ID

  5724H7271

Applicable component levels