IBM Support

IT28498: Inadequate information present in FDCs generated due to failure of mapping CCSID correctly.

Subscribe to this APAR

By subscribing, you receive periodic emails alerting you to the status of the APAR, along with a link to the fix after it becomes available. You can track this item individually or track all items by product.

Notify me when this APAR changes.

Notify me when an APAR for this component changes.

 

APAR status

  • Closed as program error.

Error description

  • A Failure Data Capture (FDC) record can be created with the
    following information when running an MQ command, for example
    "dspmqver", for a CCSID error.
    
    The reported FDC does not provide adequate information about the
    CCSID error to be useful. The MQ command fails because the CCSID
    is not mapped correctly, but this is not apparent in the
    following example FDC. In the displayed example, the un-mapped
    CCSID is 65001 (x'FDE9').
    
    | IBM MQ First Failure Symptom Report
                                            |
    | =========================================
                                      |
    |
                  |
    | Date/Time         :- Wed March 20 2019 10:00:45 Pacific
    Daylight Time       |
    | UTC Time          :- 1553101245.347000
                                         |
    | UTC Time Offset   :- 60 (Pacific Daylight Time)
                                |
    | Host Name         :- SWARDS1
                                                   |
    | Operating System  :- Windows 10 Enterprise x64 Edition, Build
    17763         |
    | PIDS              :- 5724H7251
                                                 |
    | LVLS              :- 9.0.0.4
                                                   |
    | Product Long Name :- IBM MQ for Windows (x64 platform)
                         |
    | Vendor            :- IBM
                                                       |
    | O/S Registered    :- 1
                                                         |
    | Data Path         :- C:\ProgramData\IBM\MQ
                                     |
    | Installation Path :- C:\Program Files\IBM\MQ_1
                                 |
    | Installation Name :- Installation2    (2)
                                      |
    | License Type      :- Production
                                                |
    | Probe Id          :- XC207020
                                                  |
    | Application Name  :- MQM
                                                       |
    | Component         :- xxxInitialize
                                             |
    | SCCS Info         :-
    F:\build\slot5\p900_SP\src\lib\cs\amqxxinc.c,          |
    | Line Number       :- 1808
                                                      |
    | Build Date        :- May  4 2018
                                               |
    | Build Level       :- p900-004-180504-DELTA-L190320.1
                           |
    | Build Type        :- IKAP - (Production)
                                       |
    | UserID            :- Administrator
                                             |
    | Process Name      :- C:\Program
    Files\IBM\MQ_1\bin64\dspmqver.exe           |
    | Arguments         :-
                                                           |
    | Addressing mode   :- 64-bit
                                                    |
    | Process           :- 00008416
                                                  |
    | Thread            :- 00000001
                                                  |
    | Session           :- 00000002
                                                  |
    | UserApp           :- TRUE
                                                      |
    | Last HQC          :- 0.0.0-0
                                                   |
    | Last HSHMEMB      :- 0.0.0-0
                                                   |
    | Last ObjectName   :-
                                                           |
    | Major Errorcode   :- STOP
                                                      |
    | Minor Errorcode   :- OK
                                                        |
    | Probe Type        :- HALT6109
                                                  |
    | Probe Severity    :- 1
                                                         |
    | Probe Description :- AMQ6109: An internal IBM MQ error has
    occurred.        |
    | FDCSequenceNumber :- 0
                                                         |
    
    
    --} xcsGetConsoleOutputCP rc=Unknown(FDE9)
    --{ xcsGetMemFn
    Data: 0x00000255 0xfe3e5c80
    --} xcsGetMemFn rc=OK
    --{ xcsCreateThreadMutexSem
    --} xcsCreateThreadMutexSem rc=OK
    --{ xcsQueryValue
    --} xcsQueryValue rc=OK
    --{ xcsGetMemFn
    Data: 0x00000255 0xfe406fc0
    --} xcsGetMemFn rc=OK
    --{ xcsGetMemFn
    Data: 0x00000255 0xfe3fcfa0
    --} xcsGetMemFn rc=OK
    --{ xcsQueryCCSIDType
    ---{ xxxFindNode
    ---} xxxFindNode rc=Unknown(FFFF)
    --} xcsQueryCCSIDType rc=xecX_E_INVALID_CCSID
    --{ xcsBuildDumpPtr
    ---{ xcsGetMemFn
    Data: 0x00000255 0xfe3c72c0
    ---} xcsGetMemFn rc=OK
    --} xcsBuildDumpPtr rc=OK
    --{ xcsFFST
    

Local fix

Problem summary

  • ****************************************************************
    USERS AFFECTED:
    MQ users on Windows
    
    
    Platforms affected:
    Windows
    
    ****************************************************************
    PROBLEM DESCRIPTION:
    When MQ is not able to find a specific CCSID, it generates an
    FDC. This FDC is not informative enough to understand the cause
    of the generated FDC.
    

Problem conclusion

  • MQ code has been modified to add more information to this FDC,
    including the CCSID type, to make it more informative.
    
    ---------------------------------------------------------------
    The fix is targeted for delivery in the following PTFs:
    
    Version    Maintenance Level
    v8.0       8.0.0.12
    v9.0 LTS   9.0.0.7
    v9.1 CD    9.1.3
    v9.1 LTS   9.1.0.3
    
    The latest available maintenance can be obtained from
    'WebSphere MQ Recommended Fixes'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006037
    
    If the maintenance level is not yet available information on
    its planned availability can be found in 'WebSphere MQ
    Planned Maintenance Release Dates'
    http://www-1.ibm.com/support/docview.wss?rs=171&uid=swg27006309
    ---------------------------------------------------------------
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT28498

  • Reported component name

    IBM MQ BASE MP

  • Reported component ID

    5724H7271

  • Reported release

    910

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-03-18

  • Closed date

    2019-04-08

  • Last modified date

    2019-04-24

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    IBM MQ BASE MP

  • Fixed component ID

    5724H7271

Applicable component levels

[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSYHRD","label":"IBM MQ"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"910","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}}]

Document Information

Modified date:
24 April 2019