IBM Support

IT28365: PAGE NOT FOUND OR NOT ALLOWED ERROR IN IBM STERLING FILE GATEWAY WHEN YOU ACCESS PARTICIPANTS PAGE

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APAR status

  • Closed as program error.

Error description

  • Log into IBM Sterling File Gateway using the HTTPS port and
    Internet Explorer 11.
    Then go to Participants > Partners and try to create a new
    partner or edit an Existing Partner.
    
    You will get an error of Page not found or not allowed.
    

Local fix

  • RTC# 576299
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    After you upgrade to V6.0:
    IBM Sterling File Gateway UI throws "Page not found" when you
    click Communities using IE 11.
    
    
    Platforms Affected:
    ALL
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    DELIVERED IN:
    6000100
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT28365

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-03-07

  • Closed date

    2019-04-17

  • Last modified date

    2019-12-26

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"600","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
26 December 2019