IBM Support

IT28362: UNABLE TO LOG ON MICROSOFT INTERNET EXPLORER

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APAR status

  • Closed as program error.

Error description

  • Since the installation of V5.2.6.3_9, you are not able to
log on Internet Explorer 11.

Logging works with with Google Chrome and Mozilla Firefox.

Follow the procedure below to resolve this -


In Internet Explorer, go to Tools > Compatibility View settings,
clear the check box Display intranet Sites.













e)




s

Local fix

  • Suggested work around:

In Internet Explorer, go to Tools > Compatibility View settings,
clear the check box Display intranet Sites.

Alternate Workaround
Log in through IBM Sterling File Gateway and access the B2Bi
Console.

Problem summary

  • Users Affected:
All

Problem Description:
Unable to log on Internet Explorer.

Platforms Affected:
All

Problem conclusion

  • Resolution Summary:

A code fix is provided.

Delivered In:
5020603_10

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT28362
    • 

  • Reported component name
    STR B2B INTEGRA
    • 

  • Reported component ID
    5725D0600
    • 

  • Reported release
    526
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-03-07
    • 

  • Closed date
    2019-05-14
    • 

  • Last modified date
    2019-05-17
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    STR B2B INTEGRA
    • 

  • Fixed component ID
    5725D0600
    • 



Applicable component levels


    








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.2.6","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            17 May 2019
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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