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IT28309: AFTER UPGRADING CLIENT 7.1.8.2 OR HIGHER LEVEL, ANS1228E AND ANS0302I ARE PRINTED WHEN SKIPPING BACKUP OF PLACEHOLDER VM

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APAR status

  • Closed as program error.

Error description

  • ANS1228E and ANS0302I messages are printed in addition to
    ANS2398I when skipping backup of placeholder VM after updating
    client 7.1.8.2 or higher level.
    
    If there are some placeholder virtual machines, only ANS2398I
    message is printed when executing backup vm using client 7.1.8.0
    or lower level.
    
    ANS2398I The virtual machine  'vm_name'  is configured as a
    VMware  Site Recovery Manager placeholder virtual machine on the
    recovery site. As a result, the virtual machine will be skipped.
    
    Accessing as node: node_name
    
    Successful Full VM backup of VMware Virtual Machine 'vm_name'
            mode:                 'Incremental Forever -
    Incremental'
            target node name:     'target_nodename'
            data mover node name: 'datamover_nodename'
     Statistics for Virtual Machine 'vm_name'.
    
    Total number of objects inspected:            1
    Total number of objects backed up:           0
    Total number of objects updated:              0
    Total number of objects rebound:              0
    Total number of objects deleted:               0
    Total number of objects expired:              0
    Total number of objects failed:                 0
    Total number of objects skipped:             1
    ......
    
    But, after upgrading client 7.1.8.2 or higher level, ANS1228E
    and ANS0302I messages are also printed with ANS2398I.
    
    ANS2398I The virtual machine  'vm_name'  is configured as a
    VMware  Site Recovery Manager placeholder virtual machine on the
    recovery site. As a result, the virtual machine will be skipped.
    
    Accessing as node: node_name
    
    Successful Full VM backup of VMware Virtual Machine 'vm_name'
            mode:                 'Incremental Forever -
    Incremental'
            target node name:     'target_nodename'
            data mover node name: 'datamover_nodename'
     Statistics for Virtual Machine 'vm_name'.
    
    ANS1228E Sending of object 'vm_name' failed.
    ANS0302I Successfully done.
    
    Total number of objects inspected:            1
    Total number of objects backed up:           0
    Total number of objects updated:              0
    Total number of objects rebound:              0
    Total number of objects deleted:               0
    Total number of objects expired:              0
    Total number of objects failed:                0
    Total number of objects skipped:             1
    ......
    
    These messages should not be printed for skipped vm.
    
    
    Tivoli Storage Manager Versions affected:
    IBM Spectrum Protect client 7.1.8.2 or higher
    
    
    Initial Impact:
    Low
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect for Virtual Environments Data           *
    * Protection for VMware versions 7.1.8.2 and higher and  8.1.4 *
    * and higher running on all Microsoft Windows x64 and Linux    *
    * x86 platforms.                                               *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Data Protection   *
    * for VMware Data Mover versions 8.1.8 on Windows x64 and      *
    * Linux x86 platforms.                                         *
    * Note 1: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • The messages are not printed for SRM placeholder vms.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT28309

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    71W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-03-05

  • Closed date

    2019-03-22

  • Last modified date

    2019-03-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmc     dsmcsvc
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"71W"}]

Document Information

Modified date:
13 February 2021