IBM Support

IT28214: DASHBOARD REPORTS INCORRECT VALUE FOR TOTAL DEVICES WHEN INACTIVE DEVICES ARE PRESENT

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • IBM Spectrum Protect Plus reports the number of available
    devices instead of the total devices on
    Dashboard's Total Devices widget.   The number of Total Devices
    is incorrect when inactive devices
    are present in the system.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.3                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed IBM Spectrum Protect Plus level 10.1.3 *
    * patch 1 and 10.1.4. Note that this is subject to change at   *
    * the discretion of IBM.                                       *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus has been updated to report the total
    number of devices in the device status widget of the dashboard.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT28214

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A13

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-25

  • Closed date

    2019-02-27

  • Last modified date

    2019-02-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • GUI
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A13","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024