IBM Support

IT28130: BACKUP FAILS WITH "THERE IS NO DATA TRANSFER FOR LONG TIME STOPPED THE BACKUP OF VM"

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • A backup may fail with "There is no data transfer for long time
    stopped the back up of VM", this may happen under certain
    conditions which include: Proxy not responding or the vSnap IO
    is very busy.
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level  10.1.1, 10.1.2, 10.1.3      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed IBM Spectrum Protect Plus level 10.1.3 *
    * patch 1 and 10.1.4. Note that this is subject to change at   *
    * the discretion of IBM.                                       *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus has been updated to correct the
    problem. The timeout for disk closing has been extended, this
    can be further extended if needed with a configuration
    parameter.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT28130

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A13

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-15

  • Closed date

    2019-02-22

  • Last modified date

    2019-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • VADP
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A13","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024