IBM Support

IT28080: SPECTRUM PROTECT SERVER CRASH WHEN SHOW DBCONN COMMAND IS RUN.

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APAR status

  • Closed as program error.

Error description

  • A Spectrum Protect server may crash when the SHOW DBCONN command
    is run. The Spectrum Protect server activity log will show the
    command is issued prior to the crash.
    
    The call stack of the server crash on Linux shows the following:
    
    #0 0x00007fb74566f207 in raise () ...
    #1 0x00007fb7456708f8 in abort () ...
    #2 0x00007fb66b15c8de in masterSynchSignalHandler () ...
    #3 <signal handler called>
    #4 0x00007fb749cc8e23 in pthread_mutex_trylock () ...
    #5 0x0000000001300973 in pkTryMutexTracked ...
    #6 0x0000000000cfb956 in dbiShowTxn ...
    #7 0x00000000011c3ea7 in ShowTxnDesc ...
    #8 0x00000000011c56be in tmShowTxnId ...
    #9 0x0000000000cf5585 in dbiShowConnPool ...
    #10 0x000000000066a1c1 in AdmShow ...
    #11 0x000000000056dd9e in AdmCommandLocal ...
    #12 0x000000000056faa8 in admCommand ...
    #13 0x0000000000f1a552 in SmAdminCommandThread ...
    #14 0x00000000012fea14 in StartThread ...
    #15 0x00007fb749cc6dd5 in start_thread () ...
    #16 0x00007fb745737b3d in clone () ...
    
    Initial Impact: Medium
    
    Additional Keywords:
    abend core dump TS001851057
    
    Versions Affected:
    IBM Spectrum Protect server 7.1.x and 8.1.x on all platforms.
    

Local fix

  • Avoid running the SHOW DBCONN command. If running the command
    via the servermon script, comment out or remove the command
    in the commands.ini file.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Spectrum Protect server users.                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in level 8.1.8. Note that this is      *
    * subject to change at the discretion of IBM.                  *
    ****************************************************************
    

Problem conclusion

  • This problem was fixed.
    Affected platforms: AIX, HP-UX, Linux, Solaris, and Windows.
    Fixed platforms: AIX, Linux, and Windows.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT28080

  • Reported component name

    TSM SERVER

  • Reported component ID

    5698ISMSV

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-02-12

  • Closed date

    2019-04-03

  • Last modified date

    2019-04-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM SERVER

  • Fixed component ID

    5698ISMSV

Applicable component levels

[{"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
03 April 2019