IBM Support

IT28042: B/A CLIENT JAVA GUI FAILS TO LOAD CURRENT BACKUPS UNDER RESTORE TAB WHEN DOMINO PLUGIN IS INSTALLED.

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APAR status

  • Closed as program error.

Error description

  • When the Spectrum Protect for mail for Domino plugin 'IBM Tivoli
Storage Manager for Mail - Lotus Domino - Plug-In' is installed
on the same machine as the Spectrum Protect client, the restore
tab for the client will not
show any current backups for restore.
IBM Spectrum Protect Versions Affected: V8.1.6.0 or higher on
Windows platforms
Customer/L2 Diagnostics:  N/A
Initial Impact: Low
Additional Keywords:  domino plug-in gui restore ba client
TS001775489

Local fix

  • Un-install the Plug-In using the Spectrum Protect for Mail for
Domino installation/modify option.

Problem summary

  • ****************************************************************
* USERS AFFECTED:                                              *
* IBM Spectrum Protect Backup-Archive client version 8.1.6 on  *
* all Windows platforms.                                       *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See ERROR DESCRIPTION                                        *
****************************************************************
* RECOMMENDATION:                                              *
* This issue is projected to be  fixed in the IBM Spectrum     *
* Protect Backup-Archive client version 8.1.8 on all Windows   *
* platforms.                                                   *
* Note 1: This is subject to change at the discretion of IBM.  *
****************************************************************

Problem conclusion

  • Backup-Archive client restore panel will show current backups
without issues.

Temporary fix

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    IT28042
    • 

  • Reported component name
    TSM CLIENT
    • 

  • Reported component ID
    5698ISMCL
    • 

  • Reported release
    81W
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2019-02-08
    • 

  • Closed date
    2019-03-04
    • 

  • Last modified date
    2019-04-12
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Modules/Macros


    

  • dsm.exe

    



Fix information


    

  • Fixed component name
    TSM CLIENT
    • 

  • Fixed component ID
    5698ISMCL
    • 



Applicable component levels


    

  • R81W  PSY
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            12 April 2019
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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