IBM Support

IT27934: FILE LEVEL RESTORE TO ALTERNATE LOCATION FAILS WITH FILES ALREADY EXIST IF THE SAVE BUTTON IS NOT SELECTED

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APAR status

  • Closed as program error.

Error description

  • Performing a file level restore, in the IBM Spectrum Protect
    Plus UI, to an alternate location fails with the following error
    if the save button is not clicked before clicking the restore
    button.
    "Restore files: Failed to restore files (f:/dir/myfile.txt) on
    host (MYHOST) Failed to restore files err [The destination file
    [f:/dir/myfile.txt] already exists]).
    The save button is used to save the alternate location the user
    wants to restore to.  The UI should not allow the restore to
    occur if an alternate location is specified and the save button
    has not been clicked.
    Version affected: 10.1.X
    Keywords: TS001658231 spp ispp restore FLR
    

Local fix

  • Click the save button when restoring to an alternate location
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.0, 10.1.1, 10.1.2, and  *
    * 10.1.3                                                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This problem is currently projected to be fixed IBM Spectrum *
    * Protect Plus level 10.1.3 patch 1 and 10.1.4. Note that this *
    * is subject to change at the discretion of IBM.               *
    ****************************************************************
    

Problem conclusion

  • File level restore screen has been enhanced to save all options
    with the user click of the restore button.  The save button has
    been removed to avoid confusion.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT27934

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A12

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-01-30

  • Closed date

    2019-02-22

  • Last modified date

    2019-02-22

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • GUI
    

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A12","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024