IBM Support

IT27776: IBM SPECTRUM PROTECT PLUS SYSLOG ALERTING NOT GENERATING ALERTS FOR JOBS ENDING WITH A PARTIAL STATUS

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • There is an option found in the
    com.syncsort.dp.xsb.persistence.properties file that when
      enabled will create alerts for failed jobs in the SYSLOG.
      The option is mongodb.alertInSystemLogMessages and with a
      "yes" value it will trigger IBM Spectrum Protect Plus
      failures as alerts in the SYSLOG for failed jobs.
    
      This option should generate alerts for jobs with a status
      of PARTIAL in the SYSLOG. Currently these types of
      statuses are not showing up as alerts.
    
    Spectrum Protect Plus Versions Affected:
      IBM Spectrum Protect Plus 10.1.2
    Customer/L2 Diagnostics (If Applicable)
      Compare the SYSLOG to the IBM Spectrum Protect Plus logs.
      If there is a job with a status of PARTIAL in the
      Spectrum Protect Plus logs but not found in the SYSLOG
      and the option is enabled then this APAR is being
      encountered.
    
    Initial Impact:
      Low
    Additional Keywords:
      TS001603888 SPP ISPP Alert SYSLOG
    

Local fix

  •   N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus level 10.1.2                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This problem is currently projected to be fixed IBM Spectrum *
    * Protect Plus level 10.1.3. Note that this is subject to      *
    * change at the discretion of IBM                              *
    ****************************************************************
    

Problem conclusion

  • This problem has been fixed by adding alert messages for jobs
    that end with Partial Status
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT27776

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A12

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-01-15

  • Closed date

    2019-01-28

  • Last modified date

    2019-01-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A12","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024