IBM Support

IT27445: AUTOMATIC DEPLOYMENT OF BACKUP-ARCHIVE CLIENT VERSION 8.1.6.X REQUIRES MICROSOFT VC++ 2013

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APAR status

  • Closed as program error.

Error description

  • The automatic client deployment of backup-archive client version
    8.1.6.x for Windows OS, using Operations Center, may fail
    showing the following message in the client error log:
    
    ANS0361I DIAG: ..\..\common\winnt\psskit.cpp( 290):
    LoadGSKitLibrary(): Error 126 loading GSKIT Library
    '.\gsk8km_64.dll' .
    
    The problem occurs even if the GSKIT library is present on the
    system.
    
    
    
    Customer/L2 Diagnostics:
    Problem is caused by missing MSCVP120.dll on the Windows OS
    system.
    The latest GSKit libraries are now built with VS2013. The
    install package should include corresponding runtime libraries
    but it's not.
    
    
    
    IBM Spectrum Protect versions affected:
    IBM Spectrum Protect backup-archive client 8.1.6.x on supported
    platforms
    
    
    Initial Impact:
    Medium
    
    
    Additional Keywords:
    TSM "Spectrum Protect" TS001527872 ANS0361I DIAG "Error 126
    loading GSKIT Library '.\gsk8km_64.dll'" gsk8km_64.dll gskit
    "error 126"
    

Local fix

  • The automatic client deployment of  backup-archive client
    updates for Windows OS, using Operations Center, requires, as
    prerequisite the  installation of Microsoft VC++ 2013.
    Installing this will help to bypass the problem.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Backup-archive client versions 8.1.6.1 running on all        *
    * Microsoft Windows platforms.                                 *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Backup-Archive    *
    * Client version 8.1.8 on all Microsoft Windows platforms.     *
    * Note that this is subject to change at the discretion of     *
    * IBM.                                                         *
    ****************************************************************
    

Problem conclusion

  • The problem is that the latest GSKit libraries are built with
    VS2013. The autodeploy code has been fixed so now the push
    package includes corresponding runtime libraries.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT27445

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-20

  • Closed date

    2019-03-01

  • Last modified date

    2019-03-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

  • R81W PSY

       UP

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Document Information

Modified date:
01 March 2019