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IT27268: TOTAL NUMBER OF RETRIES ON SPECTRUM PROTECT CLIENT IS INACCURATE.

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APAR status

  • Closed as program error.

Error description

  • Total number of retries on Spectrum Protect client's final
    statistics is inaccurate.
    
    
    An example of standard output of dsmc incremental command is as
    below.
    <Example>
    #dsmc inc /tmp/testdir/
                   :
                   :
    ANS1809W A session with the IBM Spectrum Protect server has been
    disconnected. An attempt will be made to reestablish the
    connection.
    A Reconnection attempt will be made in 00:00:14
                   :
    A Reconnection attempt will be made in 00:00:00 ... successful
    Retry # 1  Directory-->               4,096 /tmp/testdir1 [Sent]
    Retry # 1  Directory-->                 256
    /tmp/testdir1/testdir2 [Sent]
    Retry # 1  Normal File-->               258
    /tmp/testdir1/testdir2/test1 [Sent]
    Retry # 1  Normal File-->                 0
    /tmp/testdir1/testdir2/test2 [Sent]
    Retry # 1  Directory-->                 256
    /tmp/testdir1/testdir3 [Sent]
    Retry # 1  Normal File-->               254
    /tmp/testdir1/testdir3/test3 [Sent]
    Retry # 1  Normal File-->                 0
    /tmp/testdir1/testdir3/test4 [Sent]
                   :
                   :
    Successful incremental backup of'/tmp/testdir/*'
    
    Total number of objects inspected:         2,864
    Total number of objects backed up:         2,864
    Total number of objects updated:               0
    Total number of objects rebound:               0
    Total number of objects deleted:               0
    Total number of objects expired:               0
    Total number of objects failed:                0
    Total number of objects encrypted:             0
    Total number of objects grew:                  0
    Total number of retries:                       3  <== This value
     is inaccurate.
    Total number of bytes inspected:       208.14 MB
    Total number of bytes transferred:     209.27 MB
    Data transfer time:                     13.52 sec
    Network data transfer rate:           15,843.78 KB/sec
    Aggregate data transfer rate:         2,000.63 KB/sec
    Objects compressed by:                        0%
    Total data reduction ratio:                0.00%
    Elapsed processing time:                00:01:47
    
    
    
    
    Tivoli Storage Manager Versions affected:
    All supported IBM Spectrum Protect client version
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Backup-archive client version 8.1 running on all platforms.  *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION.                                       *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the Spectrum Protect  *
    * client version 8.1.8 on all platforms.                       *
    * Note 1: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • The final statistics after a backup operation might be incorrect
    in regard to the number of retries. The displayed number depends
    on an internal logic and does not represent the actual number of
    retried objects.
    The algorithm has been changed to count the number of objects
    retried.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT27268

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81L

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-15

  • Closed date

    2019-04-09

  • Last modified date

    2019-04-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Modules/Macros

  • dsmc
    

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81L"}]

Document Information

Modified date:
13 February 2021