IBM Support

IT27238: IBM SPECTRUM PROTECT PLUS USER INTERFACE SLOW RESPONSE WHEN SELECTING VIRTUAL MACHINES IN BACKUP SCREEN

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APAR status

  • Closed as program error.

Error description

  • Spectrum Protect Plus with a large number of SLA policies
    reports slow user interface response in backup screens. Having
    over around 70 policies has resulted in this slow user interface
    response. Log in to Spectrum Protect Plus -> Hypervisor ->
    VMware -> Backup -> select vCenter and then select the vCenter
    and click on any virtual machine. When clicking on a virtual
    machine, it takes a few seconds to respond back. Saving the
    options takes a longer time.
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.2                      *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply fixing level when available. This problem is currently *
    * projected to be fixed in IBM Spectrum Protect Plus level     *
    * 10.1.2.247 and 10.1.3. Note that this is subject to change   *
    * at the discretion of IBM                                     *
    ****************************************************************
    

Problem conclusion

  • IBM Spectrum Protect Plus has been updated to correct the
    problem. Performance enhancements to the UI were made to the
    ?SLA Policy Status? table of the backup screens to better handle
    environments with large number of SLA Policies.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT27238

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A12

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-12-06

  • Closed date

    2018-12-14

  • Last modified date

    2022-05-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A12","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
30 January 2024