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IT27123: PROTOCOL USED AND THE MACHINE IP ADDRESS DOES NOT REFLECT IN THEMAILBOX QUERY SERVICE

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APAR status

  • Closed as program error.

Error description

  • When the mailbox query service runs and its configured to
    GetVisibilityData as "yes",  it does not populate the visibility
    data.
    For example:  AddedByProtocol, AddedByIP is missing.
    

Local fix

  • STRRTC - 572421
    MO / MO
    Circumvention: None
    

Problem summary

  • Users Affected:
    ALL
    
    Problem Description:
    The Mailbox Query Service does not populate the visibility data.
    For example: AddedByProtocol, AddedByIP is missing.
    
    The Mailbox Query Service does not populate the visibility data
    for all the runs and causes the BPs to be interrupted and the
    functionality of the system to disrupt.
    
    These are critical information with which you perform
    validations.
    It is expected that when the mailbox query service runs and
    is configured to GetVisibilityData as "yes" then it should make
    sure it gets the data related to visibility before the routing
    rule evaluates the message and invokes the business process to
    process the file.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    5020603_9
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT27123

  • Reported component name

    STR FILE GATEWA

  • Reported component ID

    5725D0700

  • Reported release

    226

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-11-29

  • Closed date

    2019-01-29

  • Last modified date

    2019-02-03

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR FILE GATEWA

  • Fixed component ID

    5725D0700

Applicable component levels

[{"Line of Business":{"code":"LOB02","label":"AI Applications"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS4TGX","label":"IBM Sterling File Gateway"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"2.2"}]

Document Information

Modified date:
03 March 2021