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IT26819: CUSTOM UPGRADE OF BA CLIENT FROM 8.1.4.0 TO 8.1.6.1 FAILS

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APAR status

  • Closed as program error.

Error description

  • Upgrading from BA client 8.1.4.0 to 8.1.6.1 fails if using
    custom install and selecting client in the customer instllation
    panel rather than adding features individually.
    

Local fix

  • When Upgrading from BA client 8.1.4.0 to 8.1.6.1 and using the
    custom install, add the addtional features individually rather
    than select the client.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Client 8.1.6 users on Windows x64       *
    * platform.                                                    *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See ERROR DESCRIPTION                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * This issue is projected to be fixed in the IBM Spectrum      *
    * Protect Client version 8.1.7 on the Microsoft Windows x64    *
    * platform.                                                    *
    *                                                              *
    * Note 1: This is subject to change at the discretion of IBM.  *
    ****************************************************************
    

Problem conclusion

  • The IBM Spectrum Protect Client installation completes
    successfully.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26819

  • Reported component name

    TSM CLIENT

  • Reported component ID

    5698ISMCL

  • Reported release

    81W

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-31

  • Closed date

    2019-01-28

  • Last modified date

    2019-01-28

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    TSM CLIENT

  • Fixed component ID

    5698ISMCL

Applicable component levels

[{"Line of Business":{"code":"LOB26","label":"Storage"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"81W"}]

Document Information

Modified date:
13 February 2021