IBM Support

IT26815: IN IBM STERLING B2B INTEGRATOR V6.0.0.0, THE LIST OF HALTED BPs (FROM TROUBLESHOOTER) DISPLAYS AN EMPTY PAGE

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APAR status

  • Closed as program error.

Error description

  • From Troubleshooter, the list of halted and interupted BPs
    display and empty page.
    Click Operations > System > Troubleshooter > [ Business Process
    Usage ] >. Any number in list of process count displays an empty
    page.
    The following exception occurs.
    ui.log.<timestamp> shows org.apache.jasper.JasperException:
    /jsp/showbps.jsp with stack trace.
    

Local fix

  • 1.    Open
    <si_install_dir>/repository/eardata/admin/war/jsp/showbps.jsp
    2.    find line 7 which is "<%@page
    language="java"import="com.sterlingcommerce.woodstock.ui.BaseUIG
    lobals" errorPage="/jsp/error_report_info.jsp"%>"
    3.    Add a space between "java" and import then save the file.
    4.    Run delopyer.sh
    5.    Restart SI.
    
    RTC ID: 575769
    

Problem summary

  • Users Affected:
    All
    
    Problem Description:
    In IBM Sterling B2B Integrator V6.0.0.0, the list of halted BPs
    (from Troubleshooter) displays an empty page.
    
    Platforms Affected:
    All
    

Problem conclusion

  • Resolution Summary:
    
    A code fix is provided.
    
    Delivered In:
    6000002
    5020604_2
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT26815

  • Reported component name

    STR B2B INTEGRA

  • Reported component ID

    5725D0600

  • Reported release

    600

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2018-10-31

  • Closed date

    2019-06-06

  • Last modified date

    2019-08-01

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    STR B2B INTEGRA

  • Fixed component ID

    5725D0600

Applicable component levels

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"600","Edition":"","Line of Business":{"code":"LOB02","label":"AI Applications"}}]

Document Information

Modified date:
01 August 2019